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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
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Apply to be an accredited RSA training organisation

The Responsible Service of Alcohol (RSA) course is approved and administered by the Victorian Commission for Gambling and Liquor Regulation (VCGLR). The course is conducted by approved trainers from accredited Registered Training Organisations.

How Registered Training Organisations become accredited

To become accredited, and to be able to offer the RSA training course, a Registered Training Organisation (RTO) must complete the application form below and provide the following:

  • proof that the RTO's scope of registration to deliver Nationally Recognised Training, as required by national and jurisdictional legislation within Australia, includes the approved scope to deliver training and/or assessment in a training product which incorporates SITHFAB201 (provide responsible service of alcohol) as a unit of competency
  • evidence of individual trainer qualifications and experience for approval
  • the application fee for accreditation.

Please send the documents to:

Victorian Commission for Gambling and Liquor Regulation
GPO Box 1988
Melbourne VIC 3001

RSA training course materials and costs

The following costs are associated with delivering the RSA course:

Item

Cost (incl. GST)

RTO application fee for accreditation (if applicable) $275
Train-the-Trainer program (required for each trainer) $165

NB: When a trainer completes the Train-the-Trainer program, they will receive a copy of the RSA PowerPoint presentation, tests and other course materials. Student materials are ordered via the RSA certificate database.

RSA course requirements to gain and maintain accreditation

Accreditation is granted on the following conditions:

  • the minimum duration of an RSA program is four hours
  • the maximum number of participants in any session can not exceed 25
  • there can be no variation to the approved RSA materials and certificate
  • The VCGLR reserves the right to observe RSA courses conducted by the RTO
  • The VCGLR reserves the right to withdraw accreditation for any breaches of the above conditions
  • signing of an agreement between the VCGLR and the RTO.

The VCGLR will provide ongoing support for agencies and presenters in delivery of RSA programs. Please make use of this facility to ensure that a high quality program is delivered.

Step Requirement

Done?

Complete and save the RTO accreditation for RSA training application form (PDF, 176KB).

Provide documentary evidence that the RTO has hospitality listed in its scope of registration. You may provide a paper copy or an electronic copy in PDF format.

Provide a copy of the following documents for each of the trainers who require to be approved to deliver RSA training for your RTO:

  • Completed and signed enrolment form
  • Copy of the Certificate IV qualification in Training and Assessment
  • Copy of Victorian RSA Certificate approved by the VCGLR. Certificate must be issued within the six months prior to the trainer attending the RSA Train-the-Trainer Program
  • Letter of support from the RTO which must include confirmation that the trainer:
    1. is in the RTO's employment
    2. has at least six months experience serving liquor in a licensed hospitality environment or conducting liquor licensing related enforcement work.

You may provide a paper copy or an electronic copy in PDF format.

The application fee for the RTO accreditation is $275 (including GST):

  1. If you wish to pay by credit card, please make sure that the credit card payment details section of the application form is completed.
  2. Cheques or money orders are to be made payable to Victorian Commission for Gambling and Liquor Regulation.

Submit your application with the following documents:

  1. Completed application form
  2. Proof of the RTO's scope with hospitality listed
  3. Copies of each trainer's Certificate IV in Training and Assessment and Responsible Service of Alcohol certificate.

You can submit your application in one of the following ways:

  1. Email to rsa@vcglr.vic.gov.au (if paying by credit card only)
    The document attachments must be in either MS Word or PDF format:
  2. By post (if paying by cheque and/or documents are in paper form only):
    Education Officer
    Victorian Commission for Gambling and Liquor Regulation
    GPO Box 1988
    MELBOURNE VIC 3001

Note: If you do not supply all the information specified in Steps 1-5, your application cannot be reviewed. To avoid delays please make sure that your application is complete before sending.

The VCGLR will review your application and notify you of the outcome of your application. If your application has been successful, you will also be provided with a contract that you need to sign and return to the VCGLR.

When you return the signed contract, you will be provided with a user name and password to the RSA certificate database system that will enable you to start operating as an accredited RTO to deliver the RSA training program.

Complete the RTO accreditation for RSA training application form (PDF, 176KB)

Page last modified 
21 February 2017