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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
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Apply to be an approved RSA trainer

The Responsible Service of Alcohol (RSA) is a program educates licensees and hospitality staff on the laws of serving alcohol, to whom and how to tell if they have had too much.

Anyone working behind a bar or where alcohol is sold needs to be aware of the laws.

Trainer qualifications and experience

To become an approved Responsible Service of Alcohol (RSA) trainer, an applicant must:

  • be employed by an accredited Registered Training Organisation (RTO)
  • provide a letter of support from the RTO on letterhead
  • possess relevant training qualifications (e.g. Certificate IV in Training and Assessment - TAA40104 or TAE40110) and provide a copy of the qualification
  • provide a resume detailing work experience serving liquor in a licensed hospitality environment or conducting liquor licensing-related enforcement work at a minimum of six months
    The resume must include two referees relevant to your experience
  • have completed a face-to-face Victorian RSA program approved by the VCGLR and be able to produce an RSA certificate issued within the six months prior to the lodgment of an RSA Train-the-Trainer enrolment form
  • have no perceived conflict of interest
  • successfully complete the RSA Train-the-Trainer program with the VCGLR.

Applicants not employed by an accredited RTO may request their RTO apply for accreditation. Once accredited, the RTO is required to nominate the trainer for approval.

RSA training program materials and costs

Item

Cost (incl. GST)

RTO application fee for accreditation (if applicable) $275
Train-the-Trainer program (required for each trainer) $165

Note: Upon completion of the RSA Train-the-Trainer program, participants will receive a copy of the Trainer's Manual with training materials. Accredited RTOs can order student materials via the RSA Certificate Database.

Training for more than one RTO

A person who is already authorised to deliver RSA training on behalf of one RTO does not need to repeat the training if they wish to conduct RSA training on behalf of a different accredited organisation.

If you deliver RSA training for more than one RTO, you must ensure that each RTO advises the VCGLR of your employment by submitting an enquiry via the contact us page.

Application steps
Step Requirements
1

Make sure you are eligible to become a trainer for RSA:

  1. Is your enrolment supported by an accredited RTO?
  2. Have you successfully completed a Certificate IV in Training and Assessment (TAA40104 or TAE40110)?
  3. Have you successfully completed a face-to-face RSA course approved by the VCGLR within the last six months?
  4. Do you have at least six months experience either:
    - serving liquor in a licensed hospitality environment, or
    - conducting liquor licensing related enforcement work?
  5. Can you certify that you do not have a conflict of interest?

If you answered Yes to all five questions, you may submit an enrolment for the RSA Train-the-Trainer program.

If you answered No to any question, please apply once you have met the eligibility requirements.

2 Complete and save the RSA Train-the-Trainer program enrolment form (PDF, 44.94 KB)
3 Produce a copy of your Certificate IV in Training and Assessment either in hard or PDF format.
4 Produce a copy of your RSA certificate (issued less than six months prior to the lodgement of your enrolment). You may provide a hard or electronic PDF format.
5

Provide a letter of support from your RTO:

  • on the RTO's letterhead
  • confirms your employment with the RTO
  • details your experience in serving liquor in a licensed hospitality environment (including the duration of the experience), and
  • is signed by an official of the RTO other than yourself.

You may provide a hard or electronic copy. All documents must be contained within one file).

6

The enrolment fee for the Train-the-Trainer program is $165 (including GST) per trainer. This includes all course materials and a catered lunch:

  1. If you wish to pay by credit card, please make sure that the credit card payment details section of the enrolment form is completed.
  2. Cheques or money orders are to be made payable to the Victorian Commission for Gambling and Liquor Regulation.

The enrolment fee will only be charged upon notification of your successful enrolment into the RSA Train-the-Trainer program.

7

Submit your enrolment form with the following documents:

  1. Copy of your Certificate IV in Training and Assessment (TAA40104 or TAE40110)
  2. Copy of your RSA certificate issued within the six months prior to the lodgement of your enrolment form
  3. Letter of support from an accredited RTO on the RTOs letterhead and signed by an official from the organisation
  4. Copy of your resume outlining your experience in serving liquor in a licensed hospitality environment or conducting liquor related enforcement work. Your resume must include two referees relevant to your experience.

Note: If you do not complete the face-to-face RSA program within six months prior to the lodgement of your enrolment form, you may be required to complete another face-to-face RSA program to ensure your knowledge of the program delivery is current.

You can submit your enrolment in one of the following ways:

  1. Submit an enquiry via the contact us page (if paying by credit card only)
    The document attachments must be in either MS Word or PDF format
  2. By post (if paying by cheque and/or documents are in paper form only):
    Education Officer
    Victorian Commission for Gambling and Liquor Regulation
    GPO Box 1988
    Melbourne VIC 3001

Note: If you do not supply all the information specified in Steps 1-6, your enrolment cannot be accepted. To avoid any unnecessary delays, make sure that your application is complete before sending.

8

The VCGLR will review your enrolment and determine that:

  1. there is no perceived conflict of interest for you in being an approved RSA trainer
  2. you meet the eligibility criteria required to consider your enrolment in the RSA Train-the-Trainer program.

The VCGLR will notify you within 14 days from the enrolment cut-off date to advise whether your enrolment has been successful. If you are successful, you will also be notified of the training program date you have been scheduled to attend.

Please note, if you wish to change to another date after your enrolment has been successful, you must contact the VCGLR by submitting an enquiry via the contact us page and indicate which alternative date you wish to attend. The VCGLR will allocate a new date based on availability.

When is the next RSA Train the Trainer program?

The next RSA Train the Trainer programs is on Thursday 30 November 2017. To register your interest for these sessions or any future programs, contact us.

There are eight participant places in each RSA Train-the-Trainer program. Only completed enrolments (i.e. lodgment of all documentation) will be accepted by the VCGLR. Participant places will be allocated after an assessment of the enrolments based on the applicants industry and training experience.

The VCGLR reserves the right to accept, decline, cancel or postpone a participant's enrolment or place in the program at any time. In the event of a training program cancellation by the VCGLR, all efforts will be made to reschedule participants to another date or all fees will be refunded.

Apply now to be an RSA trainer

Page last modified 
3 October 2017