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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Monitoring service
  • Back
  • Apply for a new licence, permit or registration
  • Understand your gaming licence
  • Manage my gaming licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your licence
  • Manage my licence
  • Education and training
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Bookmaker employee application
  • Licensee resources
  • Back
  • Trade promotion lotteries
  • Public lotteries
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Licensee resources
  • Back
  • About Keno
  • Understand your permit
  • Licensee resources
  • Back
  • Apply for a new licence or permit
  • Understand your permit
  • Manage my licence
  • Licensee resources
  • Back
  • Understand your permit
  • Licensee resources
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  • Apply for a new permit
  • Understand your permit
  • Manage my permit
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Licensee resources
Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Major or temporary event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • Small temporary event
  • BYO
  • Winery or Brewery
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Understand your liquor licence
  • Manage my licence
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Planned inspections of licensed premises

Victoria Police and VCGLR's Compliance Division are working together in order to schedule planned inspections of licensed premises. However, each agency operates independently so while information will be shared, both agencies may decide to visit a licensed premises for different reasons.

Compliance Inspectors cover all areas in both metropolitan and regional Victoria, 24-hours a day, seven days a week. They are able to visit a premises at any time they are open for business. These visits may be unannounced or pre-arranged with the licensee. However, if a Compliance Inspector has an appropriate warrant, they are able to enter a licensed premises at any time.

Compliance Inspectors conduct inspections to assess licensees' compliance with Victoria's liquor laws, including any liquor licence conditions specific to each licensed premises.

During the inspection
  • On arrival at a licensed premises, a Compliance Inspector will ask to speak with either the licensee or the person in charge, such as the manager. The Compliance Inspector will identify him or herself, show identification and then conduct the inspection.
  • Compliance Inspectors will be able to inspect all aspects of licensed premises, both inside and out. They can ask to see appropriate documents, records, equipment or any other things that will help them assess the premises. For more information about what Compliance Inspectors can and cannot do, see Powers of Compliance Inspectors.
  • The duration of an inspection will vary depending on the size and circumstances of a licensed premises. Compliance Inspectors will try to minimise any disruption to the operations of licensed premises. To assist them do their work as quickly as possible, it is a good idea for licensees to keep all the appropriate documents in an accessible place and ensure that their senior employees are aware of where they are kept.
After the inspection
  • A Compliance Inspector will discuss with the licensee or manager of the licensed premises the findings of their inspection report and any areas requiring attention to achieve compliance. A copy of the inspection report may be given to the licensee or manager.
  • Any property that is seized during the inspection will be recorded on the inspection report and held securely. Whenever possible, the item will be copied and returned as soon as practicable. However, in some cases, it may be kept as evidence in the event of a prosecution.
  • If a licensee wishes to make a complaint about the conduct of a Compliance Inspector, or make any comments after the inspection, they should do so in writing. For more information or to make a complaint please visit the Make a complaint page.

 

 

For more information about inspections, contact us

Page last modified 
28 July 2017