You are here:

Renew your liquor licence

Liquor licences are due for renewal by 31 December each year. Each licence incurs a separate fee and a number of factors determine how much a licensee is required to pay. There are several payment options available. The below ‘frequently asked questions’ are to help you understand the process for paying your licence fee.

From November 2016, licensees can register to receive their renewed liquor licence via e-mail by registering their details in the elicence portal. For more information on how to register for elicence, please see Question 9 and 10 below.  

If you have further questions, please email your licence number and your question to contact@vcglr.vic.gov.au

Frequently asked questions

Q1. How do I pay my licence renewal fee?

Payment must be made in full using one of the following methods:

  • Credit card: Phone the State Revenue Office (SRO) on 13 21 61 and quote the licence number and renewal fee.
  • BPay: Biller Code is 47316, the reference number is the last seven digits of the licence number. For example, for licence number 31234567, the reference number would be 1234567
  • *Bank: Complete the pre-printed credit clip attached to your renewal notice. You can pay in cash or cheque at any Westpac branch. Cheques should be payable to the State Revenue Office of Victoria.

Payments cannot be made via EFT.

* This option is only available on the first renewal notice.

Q2. What if I lose my invoice or do not receive it?
Email the VCGLR at contact@vcglr.vic.gov.au with details of the licence number and postal address, or return email address if an electronic copy is preferred. If the licence number is unknown, the premises and licence number can be located at Liquor licences and applications online.  
Q3. What can I do if I am unable to pay now?

Licence fees are due 31 December each year for the following trading licence year.

If full payment is not made by 31 March of the trading licence year, the licensee cannot continue to lawfully supply liquor on the premises until the full amount is paid. If they do, enforcement action may be taken against them.

The licence fee can still be paid in full at any time after 31 March until 30 June of the trading licence year and the licensee can then resume supplying liquor from the date of payment.

A licensee cannot renew the licence after 30 June– after this date, only an owner, mortgagee or other affected person can renew the licence (please see question 5 below for more information).

Q4. How can I reduce my licence renewal fee?

There are a number of ways licensees may be able to reduce an annual renewal fee. Depending on the individual licence category and a licensee can:

  • reduce the hours of trade (the hours authorised to supply liquor)
  • reduce the maximum number of patrons allowed on the premises
  • change the category of licence
  • apply to the VCGLR to reduce or waive the fee.
Q5. Who can renew a liquor licence?

The licensee can renew the liquor licence up to 30 June of the trading licence year by paying the renewal fee.

After 1 July, the licensee no longer has the right to renew the licence. Only the following persons can apply to renew the licence or permit between 1 July and 30 September of the trading licence year:

  • the owner of the licensed premises (providing the owner is not also the licensee)
  • the mortgagee of the licensed premises
  • any other person (not including the licensee) prejudicially affected by the failure of the licensee to pay the renewal fee.

When applying to renew the licence the outstanding renewal fee must be paid. The applicant must also provide proof they are entitled to possession of the property.

The Renewal of licence or permit by owner, mortgagee or other affected person application kit (PDF, 908 KB) is available for download.

Renewable limited licences cannot be renewed the only way a renewable limited licence holder can commence supplying liquor again is to lodge an application for a new licence.

After 1 October of the trading licence year, any person wishing to supply liquor at the premises must apply for a new liquor licence.  

Q6. How do I surrender an unwanted licence?
A licensee can surrender a liquor licence by completing and submitting the Surrender a liquor licence or permit form (PDF, 227KB). There is no fee to surrender a licence.
Q7. If I surrender my licence during the year, will I get a pro-rata refund on my licence?
No, licence fees are not refundable.
Q8. When will I receive my new licence?

Renewal notices ware issued in early December, with payment due on 31 December each year.

From November 2016, eLicence will be available to all licensees. By registering their details via the online portal and paying the renewal fee, licensees can receive their renewed liquor licence via e-mail following a short processing time. 

Licensees who do not register for an eLicence will receive their licence by mail from mid-February onwards.

You must display your existing 2016 licence until you receive your new one. If you receive your 2017 licence by email prior to 31 December 2016 you are required to keep displaying your 2016 licence until 1 January 2017 when you can start displaying your 2017 licence.

Q9. What is eLicence?
An eLicence is a electronic copy of a renewed liquor licence that is emailed to licencees following fee payment and a short processing time. Registration is required for licensees to receive an eLicence.
Q10. How do I register for eLicence?
To register for eLicence, licensees are required to enter their details on the eLicence portal, including their licence number and the security PIN provided in their liquor licence renewal notice.  Renewed liquor licences will then be emailed to the nominated e-mail address for printing and display once full payment of their renewal fee has been received. Further information about printing requirements can be found at the base of the Liquor signage page of our website.
Q11. How are licence renewal fees calculated?
Find information about how liquor licence fees are calculated in the Liquor licence fees fact sheet (PDF, 478KB).
Q12. What is the star rating system?

The star rating system provides incentive for licensees to comply with Victoria’s liquor licensing laws.

Under this system, responsible licensees, with four or five stars as of 1 October of the current trading year, will receive a discount on their annual liquor licence renewal fees.

To be eligible for your discount you must not have had a non-compliance incident recorded against your licence in the previous 24 (four stars) or 36 (five stars) months.

All new liquor licences begin at the three star level. For more information, please refer to the Star rating system page.

Q13. What are the key annual renewal dates?
The following table outlines the important dates for licence and permit renewals each year:
Date Renewal milestone
Late November – early December The SRO issues annual renewal notices to licensees for the following year by this month.
31 December Renewal fees are due.
31 March (or next working day) Licensees who have not paid their fees by this date and continue to supply liquor, will be doing so illegally.
30 June If the licence or permit has not been renewed by this date, the licensee or permittee has no further right to renew the licence or permit.
30 September Where a licensee has failed to renew a licence or permit by 30 June, then an owner, mortgagee or other person who is prejudicially affected by the failure may apply by this date for renewal of the licence or permit.

 

Newsletter

For news and updates, subscribe to our newsletter

Newsletter