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Star rating system

The star rating system provides greater incentives for licensees to comply with Victoria’s liquor licensing laws. Under the star rating system, responsible licensees will receive a discount on their annual liquor licence renewal fees.

This system operates in addition to the compliance history risk fee system, to encourage good business practices in licensed premises.

This system commenced 20 February 2012.

What is the star rating system?

A star rating is calculated on the basis of whether a non-compliance incident has occurred in respect of the licensed premises. Licensees will receive a discount on their annual licence renewal
fees where they have had two or more consecutive years without recording a non-compliance incident.

Liquor licences begin at a three star level at the commencement of this system. They will then receive a star rating based on the below criteria:

Rating Rating Criteria
One star Three or more non-compliance incidents in the previous 12 months
Two star One to two non-compliance incidents in the previous 12 months
Three star No non-compliance incidents in the previous 12 months
Four star No non-compliance incidents in the previous 24 months
Five star No non-compliance incidents in the previous 36 months

The star rating system applies to licensed premises and rewards responsible licensees.

Star ratings are published on Licences and Applications Online. Licensees are not be required to display their star rating on their premises.

What are the benefits of star ratings?

The star rating system rewards licensees who have no recorded non-compliance incidents. Licences with four and five stars will receive a discount on their annual liquor licence renewal fees.

What is a non-compliance incident?

A non-compliance incident relates to the following offences.

Offences and sections of the Liquor Control Reform Act 1998

  • Supply liquor to intoxicated person 108(4)(a)
  • Permit drunken/disorderly person on licensed premises 108(4)(b)
  • Supply liquor to underage person, other than as permitted (licensee/permittee offence) 119(1)(a)
  • Permit liquor to be supplied to underage person, other than as permitted (licensee/permittee offence) 119(1)(b)
  • Liquor is supplied to underage person on licensed premises, other than permitted 119(2)
  • Permit underage person on licensed premises, other than as permitted 120(1).

A non-compliance incident is said to have occurred if one of these offences has been detected and:

  • an infringement notice for this offence has been paid in full or partially paid; or
  • an infringement in respect of one of these offences has been lodged at the Infringements Court and an Enforcement Order has been issued; or
  • the offence has been successfully prosecuted.

You may download this information in the Star rating system fact sheet (PDF, 278 KB)

Frequently Asked Questions (PDF, 278 KB) about the star rating and demerit point systems are also available to download. 

 

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