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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
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The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
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Intoxication Guidelines

Other related content
LiquorCompliance

These Intoxication Guidelines are issued pursuant to section 3AB (2) of the Liquor Control Reform Act 1998 (the Act) and provide information about how to determine if a person is in a state of intoxication for the purposes of the Act, the Casino Control Act 1991 and the Gambling Regulation Act 2003.

What is the law in Victoria?

The Act states it is an offence for a licensee or permittee to supply liquor to a person who is in a state of intoxication.

How can you decide if a person is in a state of intoxication?

  • Consider whether the person is displaying one or more of the signs of intoxication
    outlined in the table below and; whether this is the result of the consumption of liquor, by taking into account information, such as:
    • How much alcohol have you witnessed the person drink? and/or
    • Information about how much the person has had to drink and/or
    • Does the person smell of alcohol?

Signs of intoxication may include the following

  • becoming loud, boisterous
  • difficulty walking straight
  • becoming argumentative
  • bumping into furniture or customers
  • annoying other patrons and staff
  • rambling conversation
  • using offensive language
  • loss of train of thought
  • spilling drinks
  • difficulty in paying attention
  • fumbling and difficulty in picking up objects
  • not hearing or understanding what is being said
  • swaying
  • drowsiness or dozing while sitting at a bar or table.

Conditions that exhibit similar conditions and signs to intoxication

Sometimes physical and mental disabilities exhibit some of the same signs and symptoms as alcohol intoxication. You should consider the possibility of the existence of any conditions prior to refusing service on the basis that a person is intoxicated.

Legal definition of intoxication

Intoxication is defined in Section 3AB (1) of the Act:

"For the purposes of this Act, a person is in a state of intoxication if his or her speech, balance, coordination or behaviour is noticeably affected and there are reasonable grounds for believing that this is the result of the consumption of liquor."

Download the Intoxication Guidelines

Page last modified 
27 July 2017