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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Monitoring service
  • Back
  • Apply for a new licence, permit or registration
  • Understand your gaming licence
  • Manage my gaming licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Back
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  • Understand your licence
  • Manage my licence
  • Education and training
  • Licensee resources
  • Back
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  • Bookmaker employee application
  • Licensee resources
  • Back
  • Trade promotion lotteries
  • Public lotteries
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Licensee resources
  • Back
  • About Keno
  • Understand your permit
  • Licensee resources
  • Back
  • Apply for a new licence or permit
  • Understand your permit
  • Manage my licence
  • Licensee resources
  • Back
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  • Understand your permit
  • Manage my permit
  • Licensee resources
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  • Understand your permit
  • Manage my licence
  • Licensee resources
Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Major or temporary event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • Small temporary event
  • BYO
  • Winery or Brewery
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Understand your liquor licence
  • Manage my licence
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Licensee resources
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Banner displaying electronic gaming machines
 

New $10 note is here - have you checked your gaming machines?

Design of new $10 bank note and its features

Circulation of the new bank note began on 20 September 2017 by the Reserve Bank of Australia.

Similar to the $5 note released last year, the new $10 notes feature upgraded security technologies and design to prevent counterfeiting.

Due to these updates, non-upgraded gaming machine Bank Note Acceptors (BNAs) should not be accepting the new $10 note’s design.

CAUTION:  It has been noted that some BNAs that were upgraded to accept the new $5 bank note are also accepting the new $10 bank note. However, venue operators need to be watchful of these BNAs as they have been discovered to be only crediting the gaming machine with a value of $5 instead of the full $10 bank note value. It is not known yet if other BNA types are similarly being affected.

Venue operators are encouraged to display warning signs in their venues to deter patrons from using the new notes until the BNAs are upgraded. It is recommended that patrons exchange any new $10 notes for old $10 or other currency before using them in gaming machines.

How do I upgrade my machines?

Manufacturers and suppliers of BNAs have software/hardware upgrades available to allow their products to accept the new notes. Suppliers are required to seek approval from the Victorian Commission for Gambling and Liquor Regulation for any BNA software or hardware upgrades to be installed in gaming machines.

Gaming venue operators should approach their suppliers to enquire when the approved upgrades will be available for installation in machines.

Do I have to upgrade?

No. Gaming venues are not obliged to provide a BNA that accepts current bank notes. This is a commercial decision for venues.

What happens if I do not upgrade my venues gaming machine BNAs?

For machines that have not been upgraded, venues should advise players to exchange any new $10 notes for an old note or coins.

Gaming machines without a BNA upgrade will continue to accept the previous $5 note and $10 notes as well as the current $20, and $50 bank notes. If you did not upgrade your gaming machines at the time of release for the new $5 note in 2016 but choose to do upgrade now, the upgraded BNAs will accept both of the newer $5 and $10 bank notes.

If I do choose to upgrade my machines, will I need to reset them?

All gaming machines will require a Logic Clear upon installation and some will require a Master Reset/Ram Clear as part of the process when the BNA is upgraded.

Venues must follow the appropriate procedures for a master reset including scheduling such activities with Intralot and following correct protocol for reinstating standalone jackpots.

More information

For more information about the new $10 bank note, visit the Reserve Bank of Australia website.