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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
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The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
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VCGLR confirms use of electronic RSA registers

Other related content
LiquorResponsible Service of AlcoholRSA

Attributes:

Regulation
Compliance inspector visiting a restaurant

Responsible Service of Alcohol (RSA) program registers (register) can now be supplied and produced electronically at all liquor venues subject to the RSA training requirement.

Licensees obligations under the Liquor Control Reform Act 1998 do not change – all venues required to have a register must establish, maintain and be able to produce it upon request. It is up to the licensee as to what format they choose, whether it is paper-based or electronic.

The RSA program register, including RSA certificates, must be accessible by all staff and produced when VCGLR Inspectors and/ or Victoria Police attend your venue. This includes access to the device, if using an electronic register, where the RSA program register is stored.  

Failing to produce an up-to-date register and RSA certificates means risking breaching your licence and penalties may apply.  

A new template for the RSA Program Register (Excel, 24KB) for use electronically or in hard copy is now available for download. Alternatively licensees can create their own. 

The register must be readily accessible and available for inspection, and record the following:

  • name of the licensee and all serving staff or if the licensee is a body corporate, the name of the person responsible for management of the premises
  • a copy of the RSA certificate or most recent refresher course acknowledgement, completed within the past three years
  • the date on which each person first sold, offered for sale or served liquor on the licensed premises.

Included in the acceptance of electronic RSA program registers is the use of electronic RSA certificates.

For more information about RSA program registers visit our RSA page of our website.