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Contact Us

While you can contact us by telephone, email or visiting us in person, our website may be able to help you find the information you need. This includes:

Telephone: (+61) 1300 182 457
Hours (both in person and phone inquiries): 9am – 5pm weekdays, excluding public holidays
Postal address GPO 1988, MELBOURNE 3001


For further details on our customer service commitments, please see our Client Services Charter.

Our location:

49 Elizabeth Street, RICHMOND 3121


Link to Google Maps




The VCGLR is located next to North Richmond train station. Hurstbridge and South Morang line trains run frequently to and from the CBD.


Buses run regularly along Victoria Parade and Hoddle Street connecting the VCGLR with Richmond  station and Melbourne suburbs.


Nearby private car parking options are available and include secure car parks and on-street parking.


Trams 12 and 109 on Victoria Street connect the VCGLR with the CBD, Casino and eastern Melbourne suburbs.

Problem Gambling Help

Problem Gambling Help: