IMPORTANT NOTICE: Access to some of the VCGLR's online applications and services will be unavailable from 4pm Thursday 20 September due to scheduled maintenance. Maintenance will be complete by Friday morning.
A summary of how the commission makes decisions and the role of Commissioners.
The objective of the Commission's decision-making structure is to deliver balanced and consistent regulatory decision-making for gambling and liquor matters.
The Commission conducts meetings and inquiries and must publish a notice advising of upcoming public inquiries. Unless confidentiality considerations apply, the Commission generally holds public hearings on matters such as:
A person whose interests are affected by a decision of the Victorian Commission for Gambling and Liquor Regulation (VCGLR) may appeal to the Victorian Civil and Administrative Tribunal or the Supreme Court on a question of law. The appeal body will be determined by the nature of the decision.
A Commissioner is a statutory office in the VCGLR appointed by the Governor in Council on the recommendation of the Minister for Consumer Affairs, Gaming and Liquor Regulation to act as the VCGLR's statutory officers.
Commissioners are accountable for statutory decision-making and are the equivalent of directors of a public sector board responsible for strategy, governance and risk management. Their statutory decisions relate to a range of matters including the grant, variation and transfer of licences and permits, disciplinary actions against licensees and permittees and reviews of the decisions made under delegation by individual Commissioners or members of staff .
The Chair convenes and presides at VCGLR Commission meetings. The Chairperson contributes to decision-making through a casting vote on matters where there are equal votes, as well as a deliberative vote. The Chairperson is a public service body head for the purposes of the Public Administration Act 2004 with respect to employment matters. In conjunction with the Chief Executive Officer, the Chairperson and other Commissioners determine and oversee arrangements for the internal governance of the VCGLR to ensure clear lines of accountability and reporting, a consistent approach to decision-making, disciplined performance and ethical, transparent relationships with stakeholders.
Ross has a long standing and recognised background at senior levels within Victoria's state government. For the ten years prior to his appointment as a Commissioner, he served as Executive Director within the Department of Justice (now Department of Justice & Regulation) responsible for liquor, gaming and racing. During this time, he led significant change in the regulation of the liquor and gaming industries including the establishment of the Commission and later the Victorian Responsible Gambling Foundation where he was interim Chief Executive Officer.
Between 1994 and 2003, Ross was Executive Director of Sport and Recreation Victoria, during which he was awarded the Australian Public Service Medal for outstanding service to the public sector.
Helen has significant experience at senior executive and Chief Executive Officer levels in the public service sector. She holds a combined honours degree in law and sociology from Exeter University (United Kingdom). Helen worked in private practice as a litigation lawyer and advocate prior to joining the Western Australia Equal Opportunity Commission. She was a member of the Commission's Corporate Executive and acted as Commissioner in the Commissioner's absence.
In 2001, Helen joined the newly formed Office of the Victorian Privacy Commissioner as Deputy Commissioner. She was Victoria's second Privacy Commissioner from March 2007 to March 2012. Since retiring as Privacy Commissioner, Helen has worked as Principal Solicitor for the Mental Health Legal Centre (Inc). She was appointed as a sessional Legal Member with the Mental Health Tribunal and non-accountant member of the Chartered Accountants Disciplinary Tribunal.
Deirdre has extensive experience in executive roles in the public and not-for-profit sectors. She holds degrees in the arts and education, with an MBA and a Masters in Commercial Law from the University of Melbourne. Deirdre was State Ombudsman in Western Australia, Ombudsman for the Telecommunications Industry and the inaugural New South Wales Information Commissioner.
In 2008, Deirdre was awarded the Public Service Medal for outstanding public service as the State Ombudsman for Western Australia.
Des is an experienced senior executive and director within the private and public sectors. Des is a former director of the Port of Melbourne Corporation and Chairperson of the Alpine Resorts Co-ordinating Council.
Other appointments held include Commissioner of the State Services Authority, Deputy Chair of the National Transport Commission, and Independent Chair of the National Marine Safety Committee incorporated.
Dina is a recognised social psychologist (PhD Stanford) and author with an extensive background in research and community service. For over twenty years, Dina has worked with organisations and community groups in domestic violence awareness, prevention and policy.
She is a published author, with her book ‘But He Says He Loves Me: How to Avoid Getting Trapped in a Manipulative Relationship’ distributed in 14 countries. She has also been published in LexisNexis Law resources and by the Stanford University Press.
Moving from the USA to Australia in 2004, Dina established her own consulting firm specialising in domestic violence prevention projects. In 2006 she launched an internationally recognised program to prevent domestic abuse and violence.
Through this program and her continued research, Dina has worked with organisations all over the world including the Orange County Superior Court and the Australian Defence Force Academy.