Compliance Division

Inspections of licensed premises ensure liquor is promoted and sold in a way that encourages responsible drinking. Licensees must meet the obligations of their liquor licence under the Liquor Control Reform Act 1998. Obligations may include, but are not limited to:

• displaying required signage
• supply within set trading hours
• refusing service to an intoxicated patron
• removal of drunk patrons from the premises
• provision of free drinking water.

In accordance with the objectives of the Gambling Regulation Act 2003, inspections of licensed premises will also ensure that:

• minors are neither allowed nor encouraged to gamble
• minors are not permitted to enter gaming rooms
• gaming on gaming machines is conducted honestly
• the management of gaming machines and gaming equipment is free from criminal influence and exploitation
• other forms of gambling permitted under this or any other Act are conducted honestly and that their management is free from criminal influence and exploitation.

Compliance Inspectors may also undertake investigations and inspections in relation to community and charitable gaming such as bingo centre operators, raffles or fundraising events.

There are over 40 Compliance Inspectors who monitor licensed premises throughout Victoria 24-hours a day, seven days a week.

Compliance Division's key function is to ensure all licensees supply gambling activities and liquor to the community responsibly and in accordance with their mandated accountabilities. This is achieved through widespread inspections across the state with an enforcement response that is professional, proportional, firm and fair.

Information on financial penalties and other sanctions is available on the Compliance and enforcement - liquor licences and Compliance and enforcement - Gambling licences pages.