IMPORTANT NOTICE: A Declared State of Disaster is currently in place across Victoria. For more information, see: COVID-19 information for licensees
Complaints relate to something that has happened which may have broken one or more of the gambling or liquor laws that we are able to investigate.
The VCGLR regulates organisations or entities that reside within the State of Victoria.
If your complaint is about an organisation or entity that resides in another state or territory, or you reside outside the state of Victoria you should direct your complaint to the relevant authority in that state or territory.
Complete the complaint form below:
NOTE: It is an offence for anyone to display (or cause to be displayed) static alcohol advertising within 150 metres of the perimeter of a school for any direct or indirect financial benefit. See Alcohol advertising near schools for information on what is prohibited.
NOTE: Static betting advertising is prohibited from 150m of schools, on public transport infrastructure and on or above a public road, road infrastructure or road reserve. See Changes to the Gambling Regulation Act for venue operators for information on what is prohibited.
NOTE: Before completing this form to make an amenity (noise) complaint, please read the Amenity fact sheet (PDF, 267.46 KB) and download the record of noise complaints logbook (DOCX, 17.09 KB). Inspectors may require access to your property to assess the noise levels and to identify the source of the noise.
NOTE: In marking ‘Yes’ to making a statement, if your complaint proceeds to court, you may be required to attend court as witness and give evidence in relation to your complaint.