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VCGLR compliance inspectors monitor licensed premises throughout Victoria 24-hours a day, seven days a week to ensure that licensees are compliant of their liquor licence conditions under the Liquor Control Reform Act 1998.
Compliance inspectors do not wear uniforms, but they do carry official identification badges and cards.
They do not have specific targets or quotas in relation to the issuing of infringement notices (fines). Fines are issued only when there is a direct infringement of liquor licensing law.
Compliance inspectors have the power to:
Compliance inspectors complete a rigorous training program that provides them with a detailed knowledge of the liquor legislation. During their training they also work with Victoria Police and have direct involvement with the liquor industry associations. The inspectors receive ongoing refresher training throughout their employment.
As well as liquor licensing knowledge, the inspectors must follow a code of conduct that demands the highest levels of professionalism and etiquette.
Inspectors will act with integrity at all times, and demonstrate the highest standards of ethical behaviour. Those that they deal with can expect to experience highly professional service standards at all times.
Inspectors will work in a transparent and open fashion, being clear about how they will work with the sector and other partners.
Inspectors enforce the law in a manner consistent with the objectives of the Act and consistent with the right of fair process.
Inspectors work in a constructive and positive fashion with the sector and our partners to achieve beneficial outcomes for the community.
Presented by VCGLR Inspectors, the below videos take liquor licensees through what they can expect during an inspection for:
Inspection checklists can be downloaded for:
VCGLR compliance inspectors monitor licensed premises in Vic 24-hours a day, 7 days a week.