IMPORTANT NOTICE: A Declared State of Disaster is currently in place across Victoria. For more information, see: COVID-19 information for licensees
We are working with government departments and agencies to implement a range of measures in response to coronavirus and respond to state of emergency changes to restrictions.
The following outlines the relevant restrictions and support in place relating to gambling and liquor licensees across Victoria.
Restrictions are changing to slow the spread of coronavirus in Victoria.
Everyone must wear a face covering whenever you leave your home, unless an exception applies. This is enforceable across regional Victoria from 11:59pm on Sunday 2 August.
You can ask a customer to remove a face covering to ascertain identity to purchase liquor. The process of removing face coverings for this purpose should be undertaken in line with DHHS advice.
Under Victorian liquor laws, it is an offence to supply liquor to persons under the age of 18 years. Licensees and their staff should ask for ID if a customer looks under 25, as best practice.
For more information on face coverings, see: DHHS face coverings
For more information on checking ID, see: Acceptable forms of identification
From 6pm Sunday 2 August, Stage 4 Restrictions are in place across metropolitan Melbourne.
For the definition of metropolitan Melbourne, see: Stage 4 restrictions – who does this apply to, and when
From 2 August, a curfew will be in place in metropolitan Melbourne between the hours of 8pm to 5am. Individuals must be at home during this time with people only allowed to leave their house for work, medical care and caregiving.
While customers cannot pick up takeaway after the 8pm curfew, home delivery is permitted as long as it’s within the hours of your liquor licence.
The following restrictions apply to licensed venues:
Bottle shops are permitted to remain open and may deliver liquor, including after 8pm, during the hours permitted by their liquor licence. Bottle shops should close to customers browsing/purchasing at the store by 8pm.
*Venues must have a liquor licence that allows liquor to be supplied for takeaway or delivery. For information on how to apply for a temporary limited licence, see ‘Temporary Limited Licence available to supply liquor off-premises – takeaway and delivery’ below.
For a full list of the local government areas of the Melbourne metropolitan area, see: Victoria's restriction levels
All open businesses and services must enact a COVIDSafe plan focused on safety, prevention and response in the event that coronavirus is linked to the workplace, see: workplace obligations
From 11:59pm on Wednesday 5 August, Stage 3 Stay at Home restrictions apply in regional Victoria. Businesses in regional Victoria will also return to Stage 3 restrictions where:
Bottle shops are permitted to remain open (in line with their licence conditions).
For more information about how the new restrictions apply to your business, see:Business and industry Stage 4 restrictionsBusiness and industry - coronavirus (COVID-19)
While the current restrictions remain in place for licensed premises, self-serve free drinking water stations should be removed from public use. For licensed venues located outside of the Melbourne metropolitan area and Shire of Mitchell, free drinking water must still be made available via table service in accordance with the coronavirus restriction guidelines.
Penalties can apply for licensees who fail to provide free drinking water for patrons.
More information and helpful tips about food and drink facilities for venues reopening is available on the DHHS website, see: Reopening of cafes, restaurants and other food and drink facilities FAQs
As restrictions ease licensees will need to be mindful of their existing licence conditions in addition to any conditions outlined in temporary limited licences which are in effect until the end of the State of Emergency.
Operating with reduced patron capacity
We have updated our Statement of Regulatory Intent with the following advice:
We will take a flexible approach to enforcing any licence condition that requires crowd controllers, RSA marshals, identification scanners or any similar conditions in circumstances where licensees are operating in a reduced patron capacity in accordance with Directions issued by the Victorian Chief Health Officer.
We expect that licensees will take reasonable steps to ensure the safety of their patrons, to reduce the misuse and abuse of alcohol, and minimise any amenity impacts, having regard to the amount of patrons present on licensed premises.
To view the full statement, see: Statement of Regulatory Intent
Measures to support industry have been introduced, including:
For details of all government announcements, see:
Prime Minister media centreVictorian Premier media centre
The Victorian Government recently announced support for live music venues with a new program providing grants to help pay wages and basic business expenses. For more Information, see: Lifeline for Victoria’s famous live music venues
The Victorian Government has announced a range of measures as part of its economic survival package in response to coronavirus, including reimbursing businesses that have paid their annual 2020 liquor licence or BYO permit renewal fee.
For more information, see: Refunds and waiver of 2020 liquor licensing fees
We have streamlined temporary limited licence applications for the supply of liquor for takeaway and delivery.
There is no fee associated with this application.
The duration of the temporary limited licence is until the date on which there is no longer in force in Victoria any of the following in response to coronavirus (COVID-19):
.Eligibility to apply
If you hold a general licence, packaged liquor licence, late night (general) licence or late night (packaged liquor) licence you can already supply liquor for takeaway or delivery, unless there is a condition on your licence that prohibits you from doing so, without a temporary limited licence.
If you are a business with an existing liquor licence that does not already permit the supply of liquor for takeaway or delivery, you can apply for a temporary limited licence to do so.
A temporary limited licence granted in these circumstances will be subject to certain limitations outlined below. These limitations are effective from 30 March 2020 and may be subject to further change as circumstances evolve.
Liquor quantity limitations
The quantity of liquor supplied under these temporary limited licence conditions must not exceed:
These limitations are in place to reduce the risk of harm and reflect legislative requirements that mean we can only grant a temporary limited licence if the supply of liquor is limited in scale and scope.
Licences that limit supply to other licensees (Pre-retail licence, some renewable limited licences)
Pre-retail or existing renewable limited licensees need to apply for a temporary limited licence to supply liquor to members of the public and are subject to the standard liquor quantity limitations by default (as outlined above).
Consideration will be made on a case by case basis to supply higher quantities of liquor than outlined above noting that such applications:
If you hold either a BYO permit or restaurant and cafe licence, the supply of liquor with takeaway or by delivery must be with a meal.
Delivery of liquor
Delivery drivers should sight identification of persons receiving orders that include liquor to ensure they are not delivering to someone under the age of 18. There is no requirement to physically handle the identification produced.
Liquor licensees are also responsible for verifying the age of their customers for liquor supplied from their licensed premises, including in the case of delivery.
Making a temporary limited licence application
Licensees who wish to apply for a temporary limited licence can apply online, see: Temporary Limited Licence application
Permanent liquor licence types
You hold a permanent liquor licence if you hold a:
You do not hold a permanent liquor licence if you only hold either a temporary limited licence or a major event licence.
If you have been granted a licence for a temporary or major event and that event has been, or is likely to be, postponed due to coronavirus, we may be able to move your licence to a new date, free of charge. If you are cancelling your event and your application has already been assessed and a licence granted, please note that processes to refund application fees are still under consideration.
If we have received your application but not assessed it, and you advise us that you are cancelling your event, the application fee will be refunded as soon as processes to facilitate refunds are confirmed. Please email email@example.com for any enquiries.
If you need customer assistance, you can contact our client services team by email to firstname.lastname@example.org or by submitting an enquiry via our website.
Stay up to date with the latest information by subscribing to our newsletter, following us on social media via Twitter, Facebook and LinkedIn and updating your details in the Liquor Portal
We have developed additional signage to support licensees, see: Print my liquor signage
We have translated important information for licensees into Simplified Chinese and Vietnamese. These resources outline the measures, restrictions and support in place and the obligations for licensees that have applied for a temporary limited licence to allow for takeaway or delivery of liquor.
为执照持有者提供的新冠病毒（COVID-19）相关信息 - COVID-19 information for licensees
新冠病毒最新信息 - 2020年酒类执照费退款和减免 - Liquor licensing fees and waivers 2020
Thông tin liên quan đến Coronavirus (COVID-19) dành cho người được cấp giấy phép - COVID-19 information for licensees
Cập nhật Coronavirus - hoàn tiền và miễn lệ phí giấy phép kinh doanh rượu bia năm 2020 - Liquor licensing fees and waivers 2020