IMPORTANT NOTICE: A Declared State of Disaster is currently in place across Victoria. For more information, see: COVID-19 information for licensees
We are working with government departments and agencies to implement a range of measures in response to coronavirus and respond to state of emergency changes to restrictions.
The following outlines the relevant restrictions and support in place relating to gambling and liquor licensees across Victoria.
Restrictions are changing to slow the spread of coronavirus in Victoria.
We have introduced a streamlined approach to help existing licensees temporarily use outdoor areas to supply liquor as outlined in the Coronavirus (COVID-19) roadmap to reopening
Existing licensees will first need written permission from their local council to use public external/outdoor areas that are not currently authorised under the licensee’s existing permanent liquor licence.
If you have council permission to use the outdoor area, and you subsequently apply for a temporary limited licence (outdoor area temp licence) this may be granted and a licence issued to you that allows the supply of liquor in the outdoor area
There is no fee associated with applying for an outdoor area temp licence.
If you would like to temporarily supply liquor in an outdoor area that falls outside the red-line plan of your existing permanent licence, and the land is privately owned, please contact us to discuss your options.
Eligibility to apply
Eligible licence types
You must hold one of the following permanent licence types to be eligible for an outdoor area temp licence:
General or late night (general) licences
If you hold a general or late night (general) liquor licence, you may not need to apply for an outdoor area temp licence because, subject to you complying with council’s local laws and/or planning requirements, you can already supply liquor in outdoor areas being footpaths or kerbside areas under your existing licence (see the VCGLR Plan of licensed premises factsheet, see: Plans of licensed premises).
However, if you have a specific condition on your general or late night (general) licence restricting the supply of liquor for consumption off the premises, or want to supply liquor in an outdoor area other than in a footpath or kerbside area, you may wish to apply for an outdoor area temp licence.
If you hold a BYO permit, as that permit does not authorise you to supply liquor to patrons, the VCGLR is currently considering its approach.
Requirements when applying and timeframe
To apply for an outdoor area temp licence, you will need to provide the following documents from your local council with your application:
In providing these documents, the VCGLR will endeavour to process your application within three (3) business days. If your application is missing any of these documents, this will cause delay and you will be contacted and asked to submit the missing documents.
In certain circumstances the VCGLR may need to seek further information which may also cause delay.
If an outdoor area temp licence is issued, you must adhere to the following limitations:
Nothing in the outdoor area temp licence overrides
Making an application
To make an application for an outdoor area temp licence, see: Application for a temporary limited licence
Please note there may be content on the online temporary limited licence webpage that may not be applicable to you when applying for an online outdoor area temp licence. For detailed instructions to guide you in lodging an online application for an outdoor area temp licence, see: Instructions to apply for an outdoor area temp licence
The required steps when applying for an outdoor area temp licence, to ensure your application can be accepted are as follows:
Other useful information
Preparing your outdoor area
For advice on how to prepare your outdoor area for outdoor dining, you may want to refer to the Business Victoria “Industry Restart Guidelines – Hospitality”, see: Accommodation and Food Services sector guidance
Meaning of "outdoors"
Guidance on the meaning of “outdoors” is contained in a document called “Regional Victoria – Third Step”, which was part of theStatement from the Premier 15 September 2020
For a full copy of Regional Victoria's third step, see: Regional Victoria third step
In that document, “outdoors” means:
Examples used include:
Further guidance on the meaning of “outdoors” is also available at clause 10(3) of the Restricted Activity Directions (Non-Melbourne) (No 5), see: Restricted Activity Directions
However for the latest restrictions, see: Victoria's restriction levels
Everyone must wear a face covering whenever you leave your home, unless an exception applies. This is enforceable across regional Victoria from 11:59pm on Sunday 2 August.
You can ask a customer to remove a face covering to ascertain their identity to purchase liquor. The process of removing face coverings for this purpose should be undertaken in line with DHHS advice.
Under Victorian liquor laws, it is an offence to supply liquor to persons under the age of 18 years. Licensees and their staff should ask for ID if a customer looks under 25, as best practice.
For more information on face coverings, see: DHHS face coverings
For more information on checking ID, see: Acceptable forms of identification
From 11.59pm Sunday 13 September, some changes to Stage 4 Restrictions are in place across metropolitan Melbourne.
For the definition of metropolitan Melbourne, see: Stage 4 restrictions – who does this apply to, and when
From 13 September, a curfew will be in place in metropolitan Melbourne between the hours of 9pm to 5am. Individuals must be at home during this time with people only allowed to leave their house for work, medical care and caregiving.
While customers cannot pick up takeaway after the 9pm curfew, home delivery is permitted as long as it’s within the hours of your liquor licence.
The following restrictions apply to licensed venues:
Bottle shops are permitted to remain open and may deliver liquor, including after 8pm, during the hours permitted by their liquor licence. Bottle shops should close to customers browsing/purchasing at the store by 8pm.
*Venues must have a liquor licence that allows liquor to be supplied for takeaway or delivery. For information on how to apply for a temporary limited licence, see ‘Temporary Limited Licence available to supply liquor off-premises – takeaway and delivery’ below.
For a full list of the local government areas of the Melbourne metropolitan area, see: Victoria's restriction levels
All open businesses and services must enact a COVIDSafe plan focused on safety, prevention and response in the event that coronavirus is linked to the workplace, see: workplace obligations
From 11:59pm on Wednesday 16 September, Regional Victoria will move to the third step towards reopening, see: Victoria’s restriction levels
Restaurants, cafes and pubs can open for predominantly outdoor dining, the following restrictions apply:
Bottle shops are permitted to remain open (in line with their licence conditions).
For more information about how the new restrictions apply to your business, see:Business and industry Stage 4 restrictionsBusiness and industry - coronavirus (COVID-19)
We have streamlined temporary limited licence applications for the supply of liquor for takeaway and delivery.
There is no fee associated with this application.
The duration of the temporary limited licence is until the date on which there is no longer in force in Victoria any of the following in response to coronavirus (COVID-19):
Eligibility to apply
If you hold a general licence, packaged liquor licence, late night (general) licence or late night (packaged liquor) licence you can already supply liquor for takeaway or delivery, unless there is a condition on your licence that prohibits you from doing so, without a temporary limited licence.
If you are a business with an existing permanent liquor licence that does not already permit the supply of liquor for takeaway or delivery, you can apply for a temporary limited licence to do so.
A temporary limited licence granted in these circumstances will be subject to certain limitations outlined below. These limitations are effective from 30 March 2020 and may be subject to further change as circumstances evolve.
Liquor quantity limitations
The quantity of liquor supplied under these temporary limited licence conditions must not exceed:
These limitations are in place to reduce the risk of harm and reflect legislative requirements that mean we can only grant a temporary limited licence if the supply of liquor is limited in scale and scope.
Licences that limit supply to other licensees (Pre-retail licence, some renewable limited licences)
Pre-retail or existing renewable limited licensees need to apply for a temporary limited licence to supply liquor to members of the public and are subject to the standard liquor quantity limitations by default (as outlined above).
Consideration will be made on a case by case basis to supply higher quantities of liquor than outlined above noting that such applications:
If you hold either a BYO permit or restaurant and cafe licence, the supply of liquor with takeaway or by delivery must be with a meal.
Delivery of liquor
Delivery drivers should sight identification of persons receiving orders that include liquor to ensure they are not delivering to someone under the age of 18. There is no requirement to physically handle the identification produced.
Liquor licensees are also responsible for verifying the age of their customers for liquor supplied from their licensed premises, including in the case of delivery.
Making a temporary limited licence application
Licensees who wish to apply for a temporary limited licence can apply online, see: Temporary Limited Licence application
Permanent liquor licence types
You hold a permanent liquor licence if you hold a:
You do not hold a permanent liquor licence if you only hold either a temporary limited licence or a major event licence.
While the current restrictions remain in place for licensed premises, self-serve free drinking water stations should be removed from public use. For licensed venues located outside of the Melbourne metropolitan area and Shire of Mitchell, free drinking water must still be made available via table service in accordance with the coronavirus restriction guidelines.
Penalties can apply for licensees who fail to provide free drinking water for patrons.
More information and helpful tips about food and drink facilities for venues reopening is available on the DHHS website, see: Reopening of cafes, restaurants and other food and drink facilities FAQs
As restrictions ease licensees will need to be mindful of their existing licence conditions in addition to any conditions outlined in temporary limited licences which are in effect until the end of the State of Emergency.
Operating with reduced patron capacity
We have updated our Statement of Regulatory Intent with the following advice:
We will take a flexible approach to enforcing any licence condition that requires crowd controllers, RSA marshals, identification scanners or any similar conditions in circumstances where licensees are operating in a reduced patron capacity in accordance with Directions issued by the Victorian Chief Health Officer.
We expect that licensees will take reasonable steps to ensure the safety of their patrons, to reduce the misuse and abuse of alcohol, and minimise any amenity impacts, having regard to the amount of patrons present on licensed premises.
To view the full statement, see: Statement of Regulatory Intent
Measures to support industry have been introduced, including:
For details of all government announcements, see:
Prime Minister media centreVictorian Premier media centre
The Victorian Government recently announced support for live music venues with a new program providing grants to help pay wages and basic business expenses. For more Information, see: Lifeline for Victoria’s famous live music venues
The Victorian Government has announced a range of measures as part of its economic survival package in response to coronavirus, including reimbursing businesses that have paid their annual 2020 liquor licence or BYO permit renewal fee.
For more information, see: Refunds and waiver of 2020 liquor licensing fees
If you have been granted a licence for a temporary or major event and that event has been, or is likely to be, postponed due to coronavirus, we may be able to move your licence to a new date, free of charge. If you are cancelling your event and your application has already been assessed and a licence granted, please note that processes to refund application fees are still under consideration.
If we have received your application but not assessed it, and you advise us that you are cancelling your event, the application fee will be refunded as soon as processes to facilitate refunds are confirmed. Please email firstname.lastname@example.org for any enquiries.
If you need customer assistance, you can contact our client services team by email to email@example.com or by submitting an enquiry via our website.
Stay up to date with the latest information by subscribing to our newsletter, following us on social media via Twitter, Facebook and LinkedIn and updating your details in the Liquor Portal
We have developed additional signage to support licensees, see: Print my liquor signage
We have translated important information for licensees into Simplified Chinese and Vietnamese. These resources outline the measures, restrictions and support in place and the obligations for licensees that have applied for a temporary limited licence to allow for takeaway or delivery of liquor.
为执照持有者提供的新冠病毒（COVID-19）相关信息 - COVID-19 information for licensees
新冠病毒最新信息 - 2020年酒类执照费退款和减免 - Liquor licensing fees and waivers 2020
Thông tin liên quan đến Coronavirus (COVID-19) dành cho người được cấp giấy phép - COVID-19 information for licensees
Cập nhật Coronavirus - hoàn tiền và miễn lệ phí giấy phép kinh doanh rượu bia năm 2020 - Liquor licensing fees and waivers 2020
Players who are members of a loyalty scheme (active participants) at gaming venues can either elect to have their annual player activity statement:
Where an active participant elects to collect their player activity statement from a venue, they must collect it from the venue within one month of being told it is available, or their loyalty scheme membership must be suspended.
If an active participant has not collected their player activity statement within three months of being told it is available, they must be removed from the loyalty scheme.
Current venue closures and stay at home restrictions mean that active participants may not be able to collect their player activity statements from venues.
Venues may wish to consider contacting active participants to: