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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
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Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Temporary or major event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
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  • Education and training
  • Public holiday trading
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  • Understand your liquor licence
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  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Education and training
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Coronavirus (COVID-19) information for licensees

In response to additional measures announced by the Victorian State Government for COVID-19, we are implementing a range of measures to ensure the health and safety of our staff and customers, and to support licensees comply with any restrictions currently in place.

From Monday 23 March, the reception front counter at our Richmond office will be closed to the public. Deliveries are still able to be made via our 49 Elizabeth Street entrance and signage is available to provide you with further direction.

Further announcements by the Prime Minister and the Victorian Premier that will impact our staff and business, include:

  • implementing a shutdown of all non-essential activity across Victoria to combat the spread of Coronavirus including that from midday Monday 23 March, registered and licensed clubs, licensed premises including hotels and pubs, entertainment venues and cinemas, casinos and nightclubs will all close
  • restaurant and cafes (including food courts) will be restricted to delivery and takeaway only
  • bottle shops are also remaining open. Home deliveries and takeaway food businesses will also continue to operate
  • the following entertainment venues where groups of people may come in close contact for extended periods must close:
    • cinemas and theatres
    • nightclubs
    • casinos, gaming or gambling venues
    • adult entertainment premises such as strip clubs, brothels and sex on premises venues
    • concert venues
    • arenas, auditoriums and stadiums where performances are held, except where a small group performs to an online audience via live-streaming or similar technology
    • amusement parks and arcades
    • children’s play centres, both indoor and outdoor.
  • school holidays brought forward in Victoria, starting Tuesday 24 March
  • waiving Victorian liquor licensing fees for 2020 for affected venues and small businesses
  • establishment of a Business Support Fund to support the hardest hit sectors, including hospitality, tourism, accommodation, arts and entertainment, and retail in Victoria. The Victorian Government will work with the Victorian Chamber, Australian Hotels Association and Ai Group to administer the fund
  • other support for business and Victorians who have found themselves without employment
  • the Commonwealth Government release of a second stage of its economic plan to support individuals and businesses
  • continued social distancing recommendations by Government and Chief Health Officer

For details of these announcements, see:

Prime Minister media centre
Victorian Premier media centre

We appreciate that many of our licensees and their staff are doing it tough right now and want information and answers about how these announcements will be delivered. We are working as fast as we can with various departments/agencies in response to the announcements and hope to have more information for licensees including how and when these measures will be delivered very soon.

We are conscious of the devastating effects this situation is having on industry and thank you for your patience.

If you need customer assistance in the meantime, you can contact our client services team by phoning 1300 182 457 or by submitting an enquiry via our website.

Stay up to date with any new information on our website by following us on social media via TwitterFacebook and LinkedIn

Temporary Limited Licence available to supply liquor off-premises

With recent announcements from the Prime Minister and Victorian Premier on Sunday 22 March, we are working with licensees to support temporary limited licence options. There is no fee associated with this application. 

If you hold a restaurant and cafe or on-premises liquor licence, and there are no conditions on your licence that already permit the supply of liquor for consumption off your licensed premises, you can apply for a temporary limited licence to supply a limited quantity of liquor for off-premises consumption.

Licensees who operate a restaurant and hold either an on-premises or restaurant and cafe licence may apply for a temporary limited licence that authorises the supply, for off premises consumption, of limited quantities of liquor to customers who are purchasing a meal. This limit is one bottle of wine, OR one six pack of beer, cider or pre-mixed spirits. Customers may purchase this liquor either when ordering a meal for delivery, or when picking up a meal to take away. Please note that liquor cannot be supplied if a meal is not also being purchased in the same transaction.

Licensees who hold an on-premises licence and do not operate a restaurant, may apply for a temporary limited licence that authorises the supply of limited quantities of liquor for delivery to customers. This limit is two bottles of wine or two six packs of beer, cider or pre-mixed spirits, OR one bottle of wine and one six pack of beer, cider or pre-mixed spirits.

Licences that allow the supply of liquor for consumption off the licensed premises, can operate a delivery service and allow customers to purchase liquor to take away.

Delivery of liquor

Delivery drivers should sight identification of persons receiving orders that include liquor to ensure they are not delivering to someone under the age of 18. There is no requirement to physically handle the identification produced.

Liquor licensees are also responsible for verifying the age of their customers for liquor supplied from their licensed premises, including in the case of delivery.

Applications

These temporary liquor licences will only be in force until the earlier of 15 September 2020 or the date on which the Declared State of Emergency Victoria in response to COVID-19 on 16 March 2020 ceases to be in force.

Licensees who wish to apply for a temporary limited licence can apply online, see: Temporary Limited Licence application

  • When applying please set your first event date at least 1 calendar days from today’s date as the first event occurrence, our form will not allow you to proceed if the first event date is within 24 hours.
  • Once you have provided your licence details you will be prompted to choose an event type. Please select Internet, mail order, gift hampers as a sub category.
  • Answer Yes to Internet Sales and No to all subsequent questions.
  • For Event Occurrences choose the Date of last event using the date picker and add 2 months, this will default to a 6 week period. Your licence will actually be granted until the earlier of 15 September 2020 or the date on which the Declared State of Emergency Victoria in response to COVID-19 on 16 March 2020 ceases to be in force.
  • In the Additional Information box please advise this is about take-away/delivery for the COVID-19 pandemic.      

We will make every effort to determine these applications within 72 hours (3 business days). Please note that in some circumstances, including where applications are incomplete, this may take longer.

Temporary or major event licences

If you have been granted a licence for a temporary or major event and that event has been, or is likely to be, postponed due to COVID-19, we may be able to move your licence to a new date, free of charge. If you are cancelling your event and your application has already been assessed and a licence granted, please note that refunds for application fees are still under consideration.

If we have received your application but not assessed it, and you advise us that you are cancelling your event, the application fee will be refunded. Please contact us on 1300 182 457 to discuss.

Page last modified 
27 March 2020