About your complaint
Details of your complaint
What is the person, business, or organisation name? *
What is the address? *
What happened?
Tell us about the incident *
Please provide as much detail as possible.
When, and how, did you raise your concerns? *
If yes, what is their name and position?
If yes, which agency/agencies?
Please provide their contact details.
About you
By ticking 'Yes' I acknowledge that I am submitting this form anonymously and that the Victorian Gambling and Casino Control Commission will not contact me to discuss the information I have provided.
Title *
Given name *
Surname *
Street number *
Street name *
Town/City *
State *
Postcode *
Preferred contact number *
Email address *
Customer / Account Number
More information
Please use the space below if you require more space for additional information
Collection notice
The Victorian Gambling and Casino Control Commission (VGCCC) is committed to protecting your privacy.
You can send us your complaint or tip-off anonymously by checking the tick box next to the ‘would you like to remain anonymous’ question on the form. To remain anonymous, please do not include any personal information (such as your name or contact information) in your submission.
Our website records your I.P address, which may reveal your location at a city or postcode level. If you do not feel safe using this online form to submit your complaint or tip-off, you can also post it to us: VGCCC Investigations - GPO 1988, Melbourne, Victoria, 3001 The VGCCC collects your first name, surname, state, email address, optional home address and phone number to:
· contact you if we need to clarify or ask for further information about your complaint or tip-off
· let you know of the outcome of your complaint or tip-off.
We may share your personal information with other organisations for these reasons:
· when we need to pass your complaint or tip-off to another organisation
· to verify your betting account with the gambling company
· name only: when we contact the gambling company about the complaint (e.g. Jane Citizen has made a complaint about your company about x issue)
· when we have to by law.
If you choose not to provide your personal information, we will not be able to contact you or refer your complaint to another organisation for the reasons mentioned above.
If you have any questions about how we handle your personal information or would like to access or change your personal information, you can contact us at [email protected]
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