IMPORTANT NOTICE: A Declared State of Disaster is currently in place across Victoria. For more information, see: COVID-19 information for license
To work in a liquor or gaming venue, there are certain requirements and training courses you need to complete.
RSA training is mandatory for licensees and staff selling, offering, or serving liquor for general, on-premises, late night and packaged liquor licences. It gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.
RSA training can now be delivered by approved Registered Training Organisations (RTOs) via interactive video chat or virtual classroom technology for the duration of the Victorian Declared State of Emergency (COVID-19). For more information, see: Delivery of RSA training safely
You need to complete an RSA refresher course every three years to maintain your training requirements.
If you need to run a refresher and don't know your certificate number, you can find my RSA certificate number in our RSA portal.
If you hold an RSA qualification in another state or territory, you may be eligible to have that course recognised in Victoria. Visit the bridging course to check eligibility and request recognition.
RSA and new entrant training are two courses that licensees may be required to complete. By completing these courses, licensees can fully understand their obligations under Victoria’s liquor licensing laws.
Find out more about completing your New entrant training
RSG training is mandatory for all employees working in gaming machine areas of an approved venue (when open to the public). Training is administered through the Department of Justice and Community Safety.
Find out more about completing your Responsible Service of Gaming
You must hold a gaming industry employee licence to perform certain duties and functions under Victoria’s gambling laws.
Find out the Gaming industry application process and requirements