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Ministerial statement of expectations

Ministerial statement of expectations

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VGCCC Regulation

The Minister’s statement of expectations sets out three performance improvements for us to deliver before June 2023.

Make it easier for the Victorian Responsible Service of Alcohol (RSA) certification to be recognised outside of Victoria, and vice versa.
Improve the ability of people to access YourPlay by raising awareness of the obligation on venue operators to issue registered player cards on request.
Develop and implement new software to better triage incoming contacts with the Commission, enabling more efficient responses to requests for information.

Read the Statement of Expectations 1 July 2019 (PDF, 2.46 MB).

This was extended (PDF, 104.4 KB) until 30 June 2023, and a supplementary statement (PDF, 439.64 KB) was issued in June 2022.

Previous statements

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2019

Statement of Expectations 1 July 2019

VCGLR response to the Minister’s Statement of Expectations 30 July 2019 (PDF, 2.09 MB)

Department of Justice and Community Safety evaluation report 31 December-June 2019 (PDF, 1.22 MB)

2017

Statement of Expectations 20 December 2017

VCGLR response to the Minister's Statement of Expectations 20 February 2018

2016

Statement of Expectations 10 June 2016

Letter from the Hon Marlene Kairouz MP Statement of Expectations 12 July 2016

VCGLR response to the Minister’s Statement of Expectations 18 July 2016

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