IMPORTANT NOTICE: A Declared State of Emergency is currently in place across Victoria. For more information, see: COVID-19 information for licensees
Today our Annual Report 2019-20 was tabled in State Parliament.
Over the last 12 months we have worked collaboratively, as part of the whole of Victorian Government commitment, to support industry while helping safeguard the health and wellbeing of all Victorians during the devastating bushfires and ongoing coronavirus (COVID-19) pandemic.
We are proud of our contribution providing flexible and responsive assistance for industry operations, as well as assistance through our Inspectors to support enforcement of the Chief Health Officer’s directions and working with Victoria Police to follow up on any complaints of licensees not doing the right thing.
We supported licensees by waiving or refunding liquor license renewal fees for 2020 and streamlining our processes to issue 2,300 temporary limited liquor licenses in a three day turn around. Licensees have turned to us for up to date information and advice via our social media and website with over 23,000 visits recorded since March 2020.
We continue to apply a risk-based regulatory approach to guide independent decision making and to ensure the integrity of the gambling and liquor industries and to minimise harm.
We take all matters of non-compliance seriously and as outlined in the Annual Report will take appropriate enforcement action if licensees break the rules. This year the Commission received 84 matters and conducted seven successful prosecutions including a series of complex investigations into some of Victoria’s largest Bingo Centre Operators for unauthorised gambling and breaches of the Gambling Regulation Act.
Working closely with a range of state and federal regulators and agencies we target high-risk, high-harm activities to ensure the integrity of the Victorian gambling and liquor industries and to minimise harm.
“Our outcomes and achievements over the last 12 months reflect the complexity and changing nature of our work and our commitment to being a modern, adaptable and efficient regulator,” said Catherine Myers, CEO, Victorian Commission for Gambling and Liquor Regulation.
To download a copy of the report, see: VCGLR Annual Report 2019-20 (PDF, 3.73 MB)