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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Monitoring service
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  • Public lotteries
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  • About Keno
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Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Temporary or major event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • BYO
  • Winery, Brewery or Distillery
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  • Apply for a new licence
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  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Understand your liquor licence
  • Manage my licence
  • Forums and accords
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  • Understand your liquor licence
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  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Are you obligated to supply free water to your patrons?

Image shows water being poured into glass to gain readers attention and raise awareness of water promotion in licensed premises

If you supply alcohol for consumption at your venue providing free drinking water to patrons, is a must. 
 

It is not just a nice thing to do, it is mandatory under the conditions of your licence.   

It is your responsibility, as a licensee, to meet this requirement.

Depending on the type of venue or event, the way you choose to provide water  may vary.  For example, a local bowls club may provide jugs of water and glasses on the bar for patrons to help themselves, or a wine tasting event may provide clearly marked water stations adjacent to alcohol service areas.

Certain licences contain a condition which also requires licensees to advertise the fact that water is provided, free of charge.  If you are unsure about your obligations, check your licence  conditions.   

To help you advertise free water at your venue or event, you can download the VCGLR’s  free water poster here. (PDF, 3.38 MB)   

Licensees can also apply for an exemption to the mandatory requirement to provide free water. The VCGLR will determine each application on its merits.  

Visit our free water for patrons page for more information 

Article last modified 
5 March 2019