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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Monitoring service
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  • Public holiday trading
  • Licensee resources
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  • Education and training
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Bookmaker employee application
  • Licensee resources
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  • Trade promotion lotteries
  • Public lotteries
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  • Apply for a new licence
  • Understand your permit
  • Manage my licence
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  • About Keno
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Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Temporary or major event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • BYO
  • Winery, Brewery or Distillery
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Understand your liquor licence
  • Manage my licence
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Licensee resources
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Ensure your Responsible Service of Alcohol certificate is from an accredited RTO

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VCGLR approved training organisations provide students with a VCGLR branded certificate upon completion of their Responsible Service of Alcohol (RSA) course, allowing them to work in licensed venues in Victoria.

Any other certificates are not accepted by our inspectors.

RSA training is mandatory for certain types of liquor licences but as best practice, all staff should be RSA trained. 

In Victoria, you can complete either the Victorian RSA (face to face) until 1 July 2021 or the nationally accredited RSA - Provide Responsible Service of Alcohol (SITHFAB002) face to face or online. During the current State of Emergency, RTOs approved by the VCGLR to deliver RSA face to face can do so via video conferencing, such as Zoom.

Only three RTOs are currently approved by the VCGLR to deliver online RSA:

Before enrolling for any RSA course, check the provider is approved by the VCGLR.  

Watch out for the websites that offer low-cost online courses as these are not approved by the VCGLR and don’t entitle you to work in licensed premises in Victoria. Always check that you are going to get the right RSA certificate before you pay for your course.

Below are examples of accepted RSA certificates:

Article last modified 
9 February 2021