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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
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Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Temporary or major event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • BYO
  • Winery, Brewery or Distillery
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  • Public holiday trading
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  • Understand your liquor licence
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  • Education and training
  • Public holiday trading
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  • Understand your liquor licence
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  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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How to treat credits left on gaming machines

Playing EGM

Venue operators and staff are reminded that credits left on gaming machines are unclaimed winnings and must not be played by venue staff or gaming technicians.

Accumulated credits not collected by a patron must be remitted by a venue operator to the Treasurer (in practice, the State Revenue Office) by 31 May each year for the applicable unclaimed winnings reporting period, as outlined in the Gambling Regulation Act 2003 (the Act). 

It is also a condition of a gaming industry employee’s (GIE) licence that they must not participate in gaming, whilst on duty or at any time the venue is closed to the public, other than as required in the course of their employment. Game play to clear accumulated credits from a gaming machine is not considered to be a requirement of a GIE’s employment and may constitute a breach of the Act which currently carries a maximum penalty of $9913.00 (based on the value of a penalty unit as at 01 July 2020).  Disciplinary action can also be taken against a GIE for a contravention of a condition of their licence, and can include a letter of censure or variation, suspension or cancellation of their GIE licence.

Venue operators and staff are also reminded that game play must only occur during the licensed hours of operation of the venue and that it is an offence under the Act for any person to play a gaming machine when the venue is closed to the public which currently carries a maximum penalty of $9,913.00 (based on the value of a penalty unit as at 01 July 2020).  

For further information on unclaimed winnings , see: Unclaimed winnings

Article last modified 
4 November 2020