IMPORTANT NOTICE: A Declared State of Disaster is currently in place across Victoria. For more information, see: COVID-19 information for licensees
Unclaimed gaming machine winnings are due to be paid to the State Revenue Office by 31 May.
Venue operators must pay the State Revenue Office (SRO) the value of any unclaimed winnings that have been issued by gaming machines and remain unclaimed between 1 March 2018 and 28 February 2019. Unclaimed winnings include cheques, tickets, accumulated credits or any cash left in coin trays. They don’t include unclaimed winnings on Ticket-In-Ticket-Out (TITO) systems for this year’s return as these were not operational during the reporting period.
A venue operator must maintain a register of un-presented cheques, accumulated credits and coins left in the coin tray of a gaming machine, to substantiate payments of such amounts to the SRO in line with the conditions outlined in the Commission approved Accounting and Auditing Venue Requirements (see sections 2.2 (v), (vi) and (vii)).
Intralot Gaming Services (IGS) makes reports available to venue operators with details of unclaimed winnings issued by gaming machines at their venue.
For further information on unclaimed winnings obligations, see: Unclaimed winnings
For further information on payments to the SRO, see: Lodge gaming venue unclaimed winnings and prizes