VCGLR Annual Report 2018-19 now available

The Report highlights key outcomes and achievements of the VCGLR in the last financial year, including major investigations, enforcement outcomes and our performance against key priorities set out in our Corporate Plan 2017–20.

In 2018/19, the VCGLR completed three complex investigations into major gambling licensees: Tabcorp Wagering (Vic); Intralot Gaming Services; and Crown Melbourne Limited.

Each investigation identified significant improvement opportunities for licensees and resulted in disciplinary action.

The Report also includes an overview of the status of the VCGLR’s Crown China Investigation as at 30 June 2019, along with an addendum in relation to media reports published in July 2019 concerning the Melbourne casino licensee, Crown.

In response to the media reports and a subsequent announcement by the Minister for Consumer Affairs, Gaming and Liquor Regulation, the VCGLR committed to re-examine a range of issues that had been addressed as part of our most recent five yearly review of the casino operator and licence holder. The VCGLR has provided progress updates to the Minister on these matters. 

The outcomes and achievements contained in the Annual Report reflect the complexity of the work we do, the thoroughness in which we undertake our work, and our ongoing progress as a regulator.

The Report demonstrates the action we take when liquor or gambling laws are breached, and where we deem licensee actions could increase the risks of alcohol and gambling related harm. 

Safe and responsible gambling and liquor environments are the focus of everything we do, and our Annual Report 2018-19 provides insights into the way we have embedded this in our work over the last year.

To download a copy of the report, see: VCGLR Annual Report 2018-19 (PDF, 2.38 MB)