Overview of compliance

The Compliance Division is responsible for promoting, investigating, auditing and enforcing compliance with Victoria's gambling and liquor laws. This includes:

• minimising harm and promoting responsible gambling and the responsible service of alcohol
• carrying out inspections and investigations
• ensuring the probity and conduct of licensees and permittees
• ensuring the integrity and reliability of the gambling systems operated by the key gaming operators and the casino
• providing compliance information, guidance and advice to regulated entities on how to comply
• initiating timely, appropriate enforcement and licensing actions where breaches are detected.

More information about the division's functions is available below:

• Powers of compliance inspectors - Understand the various powers of compliance inspectors.
• Inspections - Information about Compliance inspections of licensed premises.
• Casino operator and licence review - The VCGLR is required to conduct a review of the casino operator, Crown Melbourne Limited and its licence every five years.

The Compliance Division work in partnership with the gambling and liquor industry, as well as Victoria Police and other government agencies.

The VCGLR uses an integrated approach to perform its regulatory functions. It licenses, informs, educates, monitors and enforces in combination, to achieve effective regulatory oversight and harm minimisation.

Transcript for the VCGLR's regulatory tools video.