IMPORTANT NOTICE: Stage 3 restrictions are currently still in place. For more information, see:COVID-19 information for licensees
This page outlines the process on how to request data, what data is available and other information requests.
If you would like data held by the VCGLR which is not already published on this website, you can submit a request by attaching a completed Request for VCGLR data form (PDF, 169.46 KB) to the contact us form.
Examples of data that could be requested include:
Please note there are certain requests the request form cannot be used for. Please refer to the "other requests and processes" section below.
There is some data we cannot provide due to legislative protections. One example is monthly gaming machine expenditure data by venue. There are a range of protections which can be found in legislation such as the Gambling Regulation Act 2003 and Privacy and Data Protection Act 2014 (Vic). You will be advised if your request cannot be processed for this reason.
We will not conduct certain types of data analysis for public release, for example, providing projections or forecasts into the future.
Due to legislative restrictions and procedural fairness, there is also some information we cannot provide. This includes personal information, such as licensee contact details, held by the VCGLR which we may not be able to disclose due to information privacy principles in the Privacy and Data Protection Act 2014.
We will consider a request for data based on available resources and costs associated with preparing the data. Requests for data can take four to six weeks to process depending on the type of request and availability of resources. Requests received during peak periods may take longer. Between June and August, requests may take longer or be placed on hold to allow for the preparation of the end of year financial data.
A freedom of information (FOI) request is used to access documents held by the VCGLR. There are a range of documents that you can request including official records, application files, memorandum and reports that are provided to, or created by, the VCGLR. Please visit the FOI web page for more information. The processing of FOI requests is governed by the Freedom of Information Act 1982 (Vic).
If you are seeking information, like the compliance history or documents from a licensing file, in relation to a specific licence or licensee please contact us. This is a frequent request for those considering purchasing a liquor licensed premises. You may need to obtain the consent of the current licensee before we release this information.