IMPORTANT NOTICE: Stage 2 and 3 restrictions are currently still in place. For more information, see:COVID-19 information for licensees
The Victorian Commission for Gambling and Liquor Regulation has approved the codes of conduct listed below.
You can also view a list of all gaming venues that have adopted a code of conduct.
Please note: the link under 'code number' for gaming venues will allow you to view the venues that have adopted this particular code of conduct.
| Name | Code Number | Date effective | Contact details |
| Tatts/Tabcorp Generic Code | Code 1 | 17 March 2009 | Tabcorp Holdings Ltd: gaming.operations@tabcorp.com.au |
| ALH Group Ltd | Code 2 | 19 January 2018 | Group National Gaming Manager, Con Nikitas: email con.nikitas@alhgroup.com.au or phone (03) 9829 1005 |
| Clubs Victoria Inc | Code 3 | 28 February 2011 | Neill Murray (03) 9419 8505: ccv@ccv.net.au |
| Returned and Services League (Vic Branch) | Code 4 | 15 October 2018 | Licensed Sub-branch Executive Officer, Brian Cairns: bcairns@rslvic.com.au or (03) 9655 5539 |
| Mercury Group Victoria Inc | Code 18 | 14 November 2019 | Compliance Office, Jacqui Hutchison: jhutchison@mgv.org.au or 1800 641 503 |
| AHA (Victoria) | Code 19 | 2 August 2018 | Enquiries to (03) 9654 3491 |
| Leigh Barrett and Associates Pty Ltd | Code 21 | 31 October 2018 | Leigh Barrett: info@leighbarrett.com.au or (03) 9404 1642 |
| Community Clubs Association of Victoria | Code 22 | 27 June 2012 | Neill Murray (03) 9419 8505: ccv@ccv.net.au |
| PVS Australia Pty Ltd | Code 23 | 27 June 2012 | Andrew Jeynes andrewj@pvsoz.com.au or phone (03) 8671 1900 |
| Community Clubs Victoria | Code 28 | 14 May 2014 | Neill Murray (03) 9419 8505 ccv@ccv.net.au |
| Frontier Hospitality Co-operative Ltd | Code 33 | 2 March 2020 | Email: dmckinnon@frontierhospitality.com.au or Phone: 03 97924628 |
| Tatts Lotteries | Code 5 | 31 January 2011 |
Social Responsibility Manager, Glenda Manne at: glenda.manne@tattslotteries.com or phone (07) 3877 1119 Bruce Houston, Executive General Manager, Community Relations at bruce.houston@tattsgroup.com or phone (03) 85177742. |
| Tabcorp Investments No.5 Pty Ltd | Code 20 | 3 April 2014 |
Tabcorp Holdings Ltd: |
| Tabcorp Wagering (Vic) Pty Ltd | Code 26 | 3 April 2014 |
Direct all enquiries by phone (02) 9218 1441 or by email tervit-veaseym@tabcorp.com.au |
| Apple Marketing Group Pty Ltd | Code 9 | 19 May 2009 | AMG Administration Manager, Bronwyn Shearer (03) 9222 2999 |
| S. O Asher Consultants Pty Ltd | Code 13 | 28 May 2009 | Managing Direction, Jennifer Harmsworth at jharmsworth@soasher.com.au or (08) 8376 4231 |
| Insight Holdings Consolidated Pty Ltd | Code 17 | 27 September 2011 | Andrew Salmon andrew.salmon@insightccs.com.auor (02) 9215 1623 |
| Communication Direct Pty Ltd | Code 25 | 6 May 2015 | Geoff Moore, General Manager, (03) 8414 5600 |
| Code 27 | 15 April 2014 |
Belinda Watson Belinda@rafflelink.com.au |
|
| 4Mile Pty Ltd | Code 30 | 20 July 2015 | Enquires to (02) 9288 4600 |
| Loftus Vision Pty Ltd | Code 31 | 7 August 2015 | Email info@aspireconsulting.com.au or telephone (07) 5630 6252 |
| Epilepsy Association of South Australia and the Northern Territory Inc | Code 32 | 4 December 2015 | Email enquiries@epilepsycentre.org.au or phone (08) 8448 5600 |
| RaffleTix Holdings Pty Ltd | Code 36 | 28 June 2018 | Authorised Officer Tim O’Brien at admin@raffletix.com.au |
| Community Based Fundraising | Code 37 | 30 July 2018 | Email gary@cbfundraising.com.au or phone (03) 9787 3795 |
| Thomas Direct Pty Ltd | Code 38 | 21 June 2019 | Authorised Officer Douglas John Taylor Thomas at adminmanager@thomasdirect.com.au |
| Clever Contacts Pty Ltd | Code 39 | 25 July 2019 | Vicki Love, Compliance Officer, phone (07) 31887653. |
| The Royal Life Savings Society - Western Australia Inc | Code 40 | 28 August 2019 | 12 Mc Gillivray Road, Mt Claremont, Western Australia 3010 |
| Adflex Marketing Pty Ltd | Code 41 | 14 January 2020 |
Ruth Prunty, Senior Client Account Manager atEmail ruth@adflexmarketing.com.au phone 03 7002 6861 |
| Bingo Industry Association of Victoria - Generic Code | Code 10 | 26 May 2009 | Chairman Bingo Industry Association of Victoria, Russell Enders (03) 5248 8777 or raidersbingo@tpg.com.au |
| Crown Melbourne Ltd | Code 12 | October 2016 |
Crown Responsible Gambling Support Centre 1800 801 098 (freecall) or rgsc@crownmelbourne.com.au |
| Victorian Bookmakers' Association - generic code | Code 16 | 16 February 2018 | Executive Officer, John Clancy by phone (03) 9376 1933 or by email to j.clancy@vicbookmakers.com.au |
This section provides a public historical record of previous codes of conduct approved by the predecessor, the Victorian Commission for Gambling Regulation:
| Code name | Code number | Archived date |
| Crown Melbourne Ltd (PDF, 556KB) | Code 12 | 19 October 2010 |
| Tabcorp Holdings Ltd and Tatts Group (PDF, 69KB) | Code 6 | 17 May 2012 |
| Intralot Australia Pty Ltd | Code 14 | 28 May 2009 |
| Tatts/Tabcorp | Code 1 | 23 February 2010 |
| ALH Group Ltd | Code 2 | 23 February 2010 |
| Returned and Services League (Victorian Branch) | Code 4 | 23 February 2010 |
| Clubs Victoria Inc | Code 3 | 28 February 2011 |
| Intralot Australia Pty Ltd | Code 14 | 10 November 2009 |
| Tattersall's Sweeps Pty Ltd | Code 5 | 16 February 2010 |
| Tatts Lotteries | Code 5 | 31 January 2011 |
| Tabcorp Holdings Ltd | Code 7 | 19 May 2009 |
| Tabcorp Holdings Ltd | Code 7 | 9 March 2010 |
| Tabcorp Holdings Ltd | Code 7 | 16 March 2011 |
| Tabcorp Holdings Ltd | Code 7 | 2 April 2012 |
| Tabcorp Holdings Ltd | Code 7 | 27 September 2012 |
The VCGLR has approved these responsible gambling codes of conduct.
