IMPORTANT NOTICE: Access to some of the VCGLR's online applications and services may be unavailable over the weekend due to scheduled maintenance. Maintenance will be complete by Monday morning.
The Victorian Commission for Gambling and Liquor Regulation has approved the codes of conduct listed below.
You can also view a list of all gaming venues that have adopted a code of conduct.
Please note: the link under 'code number' for gaming venues will allow you to view the venues that have adopted this particular code of conduct.
| Name | Code Number | Date effective | Contact details |
| Tatts/Tabcorp Generic Code (PDF, 354.8 KB) | Code 1 | 17 March 2009 | Tabcorp Holdings Ltd: gaming.operations@tabcorp.com.au |
| ALH Group Ltd (PDF, 1.01 MB) | Code 2 | 19 January 2018 | Group National Gaming Manager, Con Nikitas: email con.nikitas@alhgroup.com.au or phone (03) 9829 1005 |
| Clubs Victoria Inc (PDF, 59.19 KB) | Code 3 | 28 February 2011 | Neill Murray (03) 9419 8505: ccv@ccv.net.au |
| Returned and Services League (Vic Branch) (PDF, 318.29 KB) | Code 4 | 7 April 2009 | Licensed Sub-branch Executive Officer, Brian Cairns: bcairns@rslvic.com.au or (03) 9655 5539 |
| Mercury Group Victoria Inc (PDF, 88.75 KB) | Code 18 | 25 October 2011 | Compliance Office, Jacqui Hutchison: jhutchison@mgv.org.au or 1800 641 503 |
| AHA (Victoria) (PDF, 601.65 KB) | Code 19 | 2 August 2018 | Enquiries to (03) 9654 3491 |
| Leigh Barrett and Associates Pty Ltd (PDF, 219.68 KB) | Code 21 | 17 January 2018 | Leigh Barrett: info@leighbarrett.com.au or (03) 9404 1642 |
| Community Clubs Association of Victoria (PDF, 418.97 KB) | Code 22 | 27 June 2012 | Neill Murray (03) 9419 8505: ccv@ccv.net.au |
| PVS Australia Pty Ltd (PDF, 405.09 KB) | Code 23 | 27 June 2012 | Andrew Jeynes andrewj@pvsoz.com.au or phone (03) 8671 1900 |
| Community Clubs Victoria (PDF, 901.01 KB) | Code 28 | 14 May 2014 | Neill Murray (03) 9419 8505 ccv@ccv.net.au |
| Frontier Hospitality Co-operative Ltd (PDF, 638.67 KB) | Code 33 | 2 August 2018 | Enquires to (03) 9842 9314 |
| Tatts Lotteries (PDF, 2.94 MB) | Code 5 | 31 January 2011 |
Social Responsibility Manager, Glenda Manne at: glenda.manne@tattslotteries.com or phone (07) 3877 1119 Bruce Houston, Executive General Manager, Community Relations at bruce.houston@tattsgroup.com or phone (03) 85177742. |
| Tabcorp Investments No.5 Pty Ltd (PDF, 161.94 KB) | Code 20 | 3 April 2014 |
Tabcorp Holdings Ltd: |
| Tabcorp Wagering (Vic) Pty Ltd (PDF, 458.67 KB) | Code 26 | 3 April 2014 |
Direct all enquiries by phone (02) 9218 1441 or by email tervit-veaseym@tabcorp.com.au |
| Apple Marketing Group Pty Ltd (PDF, 40.48 KB) | Code 9 | 19 May 2009 | AMG Administration Manager, Bronwyn Shearer (03) 9222 2999 |
| S. O Asher Consultants Pty Ltd (PDF, 23.17 KB) | Code 13 | 28 May 2009 | Managing Direction, Jennifer Harmsworth at jharmsworth@soasher.com.au or (08) 8376 4231 |
| Austview Holdings Pty Ltd (trading as Smart Health Australia) (PDF, 116.53 KB) | Code 15 | 6 October 2009 | Client services support, Leanne Whittle leanne@sha.net.au or (03) 8554 6100 |
| Insight Holdings Consolidated Pty Ltd (PDF, 24.41 KB) | Code 17 | 27 September 2011 | Andrew Salmon andrew.salmon@insightccs.com.auor (02) 9215 1623 |
| Communication Direct Pty Ltd (PDF, 1.03 MB) | Code 25 | 6 May 2015 | Geoff Moore, General Manager, (03) 8414 5600 |
|
Lighthouse Group Pty Ltd (PDF, 1.43 MB) |
Code 27 | 15 April 2014 |
Belinda Watson Belinda@rafflelink.com.au |
| Clements Group Pty Ltd (trading as The Big Raffle) (PDF, 491.03 KB) | Code 29 | 25 August 2014 | Director / Authorised Officer Craig Richard Clements at richard@clementsgroup.com.au or 041 857 7757 (business hours only) |
| 4Mile Pty Ltd (PDF, 1.27 MB) | Code 30 | 20 July 2015 | Enquires to (02) 9288 4600 |
| Loftus Vision Pty Ltd (PDF, 43.72 KB) | Code 31 | 7 August 2015 | Email info@aspireconsulting.com.au or telephone (07) 5630 6252 |
| Epilepsy Association of South Australia and the Northern Territory Inc (PDF, 519.95 KB) | Code 32 | 4 December 2015 | Email enquiries@epilepsycentre.org.au or phone (08) 8448 5600 |
| Community Link (SA) Pty Ltd (PDF, 2.06 MB) | Code 34 | 9 December 2013 | Email enquiries@epilepsycentre.org.au or phone (08) 8448 5660 |
| Win 50-50 Pty Ltd (PDF, 6.65 MB) | Code 35 | 8 June 2017 | Email admin@win50-50.com.au |
| RaffleTix Holdings Pty Ltd (PDF, 1.97 MB) | Code 36 | 28 June 2018 | Authorised Officer Tim O’Brien at admin@raffletix.com.au |
| Community Based Fundraising Pty Ltd (PDF, 353.93 KB) | Code 37 | 30 July 2018 | Email gary@cbfundraising.com.au or phone (03) 9787 3795 |
| Bingo Industry Association of Victoria - Generic Code (PDF, 18.08 KB) | Code 10 | 26 May 2009 | Chairman Bingo Industry Association of Victoria, Russell Enders (03) 5248 8777 or raidersbingo@tpg.com.au |
| Crown Melbourne Ltd (PDF, 830.78 KB) | Code 12 | October 2016 |
Crown Responsible Gambling Support Centre 1800 801 098 (freecall) or rgsc@crownmelbourne.com.au |
| Victorian Bookmakers' Association - generic code (PDF, 201.18 KB) | Code 16 | 16 February 2018 | Executive Officer, John Clancy by phone (03) 9376 1933 or by email to j.clancy@vicbookmakers.com.au |
This section provides a public historical record of previous codes of conduct approved by the predecessor, the Victorian Commission for Gambling Regulation:
| Code name | Code number | Archived date |
| Crown Melbourne Ltd (PDF, 555.37 KB) (PDF, 556KB) | Code 12 | 19 October 2010 |
| Tabcorp Holdings Ltd and Tatts Group (PDF, 66.91 KB) (PDF, 69KB) | Code 6 | 17 May 2012 |
| Intralot Australia Pty Ltd (PDF, 49.07 KB) | Code 14 | 28 May 2009 |
| Tatts/Tabcorp (PDF, 340.64 KB) | Code 1 | 23 February 2010 |
| ALH Group Ltd (PDF, 1.97 MB) | Code 2 | 23 February 2010 |
| Returned and Services League (Victorian Branch) (PDF, 316.4 KB) | Code 4 | 23 February 2010 |
| Clubs Victoria Inc (PDF, 76.7 KB) | Code 3 | 28 February 2011 |
| Intralot Australia Pty Ltd (PDF, 66.02 KB) | Code 14 | 10 November 2009 |
| Tattersall's Sweeps Pty Ltd (PDF, 141.68 KB) | Code 5 | 16 February 2010 |
| Tatts Lotteries (PDF, 44.41 KB) | Code 5 | 31 January 2011 |
| Tabcorp Holdings Ltd (PDF, 617.04 KB) | Code 7 | 19 May 2009 |
| Tabcorp Holdings Ltd (PDF, 649.62 KB) | Code 7 | 9 March 2010 |
| Tabcorp Holdings Ltd (PDF, 542.53 KB) | Code 7 | 16 March 2011 |
| Tabcorp Holdings Ltd (PDF, 779.35 KB) | Code 7 | 2 April 2012 |
| Tabcorp Holdings Ltd (PDF, 589.86 KB) | Code 7 | 27 September 2012 |
The VCGLR has approved these responsible gambling codes of conduct.
