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The Victorian Commission for Gambling and Liquor Regulation has approved the codes of conduct listed below.
You can also view a list of all gaming venues that have adopted a code of conduct.
Please note: the link under 'code number' for gaming venues will allow you to view the venues that have adopted this particular code of conduct.
| Name | Code Number | Date effective | Contact details |
| Tatts/Tabcorp Generic Code (PDF, 354.8 KB) | Code 1 | 17 March 2009 | Tabcorp Holdings Ltd: gaming.operations@tabcorp.com.au |
| ALH Group Ltd (PDF, 1.01 MB) | Code 2 | 19 January 2018 | Group National Gaming Manager, Con Nikitas: email con.nikitas@alhgroup.com.au or phone (03) 9829 1005 |
| Clubs Victoria Inc (PDF, 59.19 KB) | Code 3 | 28 February 2011 | Neill Murray (03) 9419 8505: ccv@ccv.net.au |
| Returned and Services League (Vic Branch) (PDF, 1.14 MB) | Code 4 | 15 October 2018 | Licensed Sub-branch Executive Officer, Brian Cairns: bcairns@rslvic.com.au or (03) 9655 5539 |
| Mercury Group Victoria Inc (PDF, 88.75 KB) | Code 18 | 25 October 2011 | Compliance Office, Jacqui Hutchison: jhutchison@mgv.org.au or 1800 641 503 |
| AHA (Victoria) (PDF, 601.65 KB) | Code 19 | 2 August 2018 | Enquiries to (03) 9654 3491 |
| Leigh Barrett and Associates Pty Ltd (PDF, 237.58 KB) | Code 21 | 31 October 2018 | Leigh Barrett: info@leighbarrett.com.au or (03) 9404 1642 |
| Community Clubs Association of Victoria (PDF, 418.97 KB) | Code 22 | 27 June 2012 | Neill Murray (03) 9419 8505: ccv@ccv.net.au |
| PVS Australia Pty Ltd (PDF, 405.09 KB) | Code 23 | 27 June 2012 | Andrew Jeynes andrewj@pvsoz.com.au or phone (03) 8671 1900 |
| Community Clubs Victoria (PDF, 901.01 KB) | Code 28 | 14 May 2014 | Neill Murray (03) 9419 8505 ccv@ccv.net.au |
| Frontier Hospitality Co-operative Ltd (PDF, 638.67 KB) | Code 33 | 2 August 2018 | Enquires to (03) 9842 9314 |
| Tatts Lotteries (PDF, 2.94 MB) | Code 5 | 31 January 2011 |
Social Responsibility Manager, Glenda Manne at: glenda.manne@tattslotteries.com or phone (07) 3877 1119 Bruce Houston, Executive General Manager, Community Relations at bruce.houston@tattsgroup.com or phone (03) 85177742. |
| Tabcorp Investments No.5 Pty Ltd (PDF, 161.94 KB) | Code 20 | 3 April 2014 |
Tabcorp Holdings Ltd: |
| Tabcorp Wagering (Vic) Pty Ltd (PDF, 458.67 KB) | Code 26 | 3 April 2014 |
Direct all enquiries by phone (02) 9218 1441 or by email tervit-veaseym@tabcorp.com.au |
| Apple Marketing Group Pty Ltd (PDF, 40.48 KB) | Code 9 | 19 May 2009 | AMG Administration Manager, Bronwyn Shearer (03) 9222 2999 |
| S. O Asher Consultants Pty Ltd (PDF, 23.17 KB) | Code 13 | 28 May 2009 | Managing Direction, Jennifer Harmsworth at jharmsworth@soasher.com.au or (08) 8376 4231 |
| Austview Holdings Pty Ltd (trading as Smart Health Australia) (PDF, 116.53 KB) | Code 15 | 6 October 2009 | Client services support, Leanne Whittle leanne@sha.net.au or (03) 8554 6100 |
| Insight Holdings Consolidated Pty Ltd (PDF, 24.41 KB) | Code 17 | 27 September 2011 | Andrew Salmon andrew.salmon@insightccs.com.auor (02) 9215 1623 |
| Communication Direct Pty Ltd (PDF, 1.03 MB) | Code 25 | 6 May 2015 | Geoff Moore, General Manager, (03) 8414 5600 |
|
Lighthouse Group Pty Ltd (PDF, 1.43 MB) |
Code 27 | 15 April 2014 |
Belinda Watson Belinda@rafflelink.com.au |
| Clements Group Pty Ltd (trading as The Big Raffle) (PDF, 491.03 KB) | Code 29 | 25 August 2014 | Director / Authorised Officer Craig Richard Clements at richard@clementsgroup.com.au or 041 857 7757 (business hours only) |
| 4Mile Pty Ltd (PDF, 1.27 MB) | Code 30 | 20 July 2015 | Enquires to (02) 9288 4600 |
| Loftus Vision Pty Ltd (PDF, 43.72 KB) | Code 31 | 7 August 2015 | Email info@aspireconsulting.com.au or telephone (07) 5630 6252 |
| Epilepsy Association of South Australia and the Northern Territory Inc (PDF, 519.95 KB) | Code 32 | 4 December 2015 | Email enquiries@epilepsycentre.org.au or phone (08) 8448 5600 |
| Community Link (SA) Pty Ltd (PDF, 2.06 MB) | Code 34 | 9 December 2013 | Email enquiries@epilepsycentre.org.au or phone (08) 8448 5660 |
| Win 50-50 Pty Ltd (PDF, 6.65 MB) | Code 35 | 8 June 2017 | Email admin@win50-50.com.au |
| RaffleTix Holdings Pty Ltd (PDF, 1.97 MB) | Code 36 | 28 June 2018 | Authorised Officer Tim O’Brien at admin@raffletix.com.au |
| Community Based Fundraising Pty Ltd (PDF, 353.93 KB) | Code 37 | 30 July 2018 | Email gary@cbfundraising.com.au or phone (03) 9787 3795 |
| Thomas Direct Pty Ltd (PDF, 129.34 KB) | Code 38 | 21 June 2019 | Authorised Officer Douglas John Taylor Thomas at adminmanager@thomasdirect.com.au |
| Bingo Industry Association of Victoria - Generic Code (PDF, 18.08 KB) | Code 10 | 26 May 2009 | Chairman Bingo Industry Association of Victoria, Russell Enders (03) 5248 8777 or raidersbingo@tpg.com.au |
| Crown Melbourne Ltd (PDF, 830.78 KB) | Code 12 | October 2016 |
Crown Responsible Gambling Support Centre 1800 801 098 (freecall) or rgsc@crownmelbourne.com.au |
| Victorian Bookmakers' Association - generic code (PDF, 201.18 KB) | Code 16 | 16 February 2018 | Executive Officer, John Clancy by phone (03) 9376 1933 or by email to j.clancy@vicbookmakers.com.au |
This section provides a public historical record of previous codes of conduct approved by the predecessor, the Victorian Commission for Gambling Regulation:
| Code name | Code number | Archived date |
| Crown Melbourne Ltd (PDF, 555.37 KB) (PDF, 556KB) | Code 12 | 19 October 2010 |
| Tabcorp Holdings Ltd and Tatts Group (PDF, 66.91 KB) (PDF, 69KB) | Code 6 | 17 May 2012 |
| Intralot Australia Pty Ltd (PDF, 49.07 KB) | Code 14 | 28 May 2009 |
| Tatts/Tabcorp (PDF, 340.64 KB) | Code 1 | 23 February 2010 |
| ALH Group Ltd (PDF, 1.97 MB) | Code 2 | 23 February 2010 |
| Returned and Services League (Victorian Branch) (PDF, 1.14 MB) | Code 4 | 23 February 2010 |
| Clubs Victoria Inc (PDF, 76.7 KB) | Code 3 | 28 February 2011 |
| Intralot Australia Pty Ltd (PDF, 66.02 KB) | Code 14 | 10 November 2009 |
| Tattersall's Sweeps Pty Ltd (PDF, 141.68 KB) | Code 5 | 16 February 2010 |
| Tatts Lotteries (PDF, 44.41 KB) | Code 5 | 31 January 2011 |
| Tabcorp Holdings Ltd (PDF, 617.04 KB) | Code 7 | 19 May 2009 |
| Tabcorp Holdings Ltd (PDF, 649.62 KB) | Code 7 | 9 March 2010 |
| Tabcorp Holdings Ltd (PDF, 542.53 KB) | Code 7 | 16 March 2011 |
| Tabcorp Holdings Ltd (PDF, 779.35 KB) | Code 7 | 2 April 2012 |
| Tabcorp Holdings Ltd (PDF, 589.86 KB) | Code 7 | 27 September 2012 |
The VCGLR has approved these responsible gambling codes of conduct.
