IMPORTANT NOTICE: A Declared State of Emergency is currently in place across Victoria. For more information, see: COVID-19 information for licensees
Every licensee is encouraged to contribute to improving their business and the social environment in which they operate.
Being better educated about gambling and liquor regulation is a key means to improving business performance. Some courses are mandatory to conduct gaming and liquor activities. Information and resources are available via the links in this section.
Responsible Service of Alcohol
RSA certificate database
New entrant training
Responsible alcohol advertising and promotion
Drink spiking (information for licensees)
Tips for licensees and local residents
Achieve Liquor Licence Compliance Course
Licensees' First Step course
Victorian Licensee's Training Course
Responsible Service of Gaming
Application process - Gaming Industry Employee