IMPORTANT NOTICE: A Declared State of Disaster is currently in place across Victoria. For more information, see: COVID-19 information for licensees
Details all accredited RSA certificate holders in one database and is used by RTOs to manage RSA participants.
Accredited RTOs can use the RSA certificate database to manage RSA participants, issue certificates, order materials and manage other RSA training related transactions. Accredited RTOs will be provided with a username and password to access the system.
RSA trainers will need to contact their RTO to organise orders for RSA training materials, which is done through the RSA certificate database.
Accredited RTOs place their order via the RSA database first and contact the VCGLR to provide payment details. Payment may be made by either credit card or cheque/money order.
Businesses that require a Proforma Tax invoice to provide their credit card details or raise a cheque may use the Order Reference provided by the RSA certificate database.
RSA materials are ordered every Monday with the VCGLR's distributor, Custom Finishing. Once the RTO's payment has been processed, the VCGLR will provide a receipt number via email.
Custom Finishing will contact RTOs directly with a delivery or consignment note number. Delivery from time of payment is approximately five business days.
For any delivery queries, please contact Custom Finishing directly on
(03) 9793 1900.