IMPORTANT NOTICE: A Declared State of Disaster is currently in place across Victoria. For more information, see: COVID-19 information for licensees
A venue operator licence enables an entity to operate gaming machines in Victoria. Venue operators are granted a licence for 10 years, and they must apply to renew approval before the expiry date to continue their licence. This page outlines how to apply for a licence.
Information about obtaining a National Police Certificate (NPC).
Information about operating a gaming venue.
In Victoria there are different categories of gaming machine caps and limits applied at state, regional, municipal and venue level.
Relevant persons who are required to implement a Responsible Gambling Code of Conduct (Code of Conduct) may adopt a model Code of Conduct developed by an industry representative association (Code Administrator). Relevant persons must notify the Victorian Commission for Gambling and Liquor Regulation (VCGLR) if it wishes to adopt a model Code of Conduct by completing a statement of adoption of a Code of Conduct.
The Victorian Commission for Gambling and Liquor Regulation (VCGLR) has developed these resources to assist gaming venues to understand and comply with the requirements of a Responsible Gambling Code of Conduct (Code of Conduct) and Self-Exclusion Program.
The Liquor Control Reform Regulations 2009 impose minimum standards for the frame rate and quality of stored images for security cameras and video recorders.
This page outlines your obligations as a gaming venue operator.
Gaming signage, player information materials and signs about underage patrons must be displayed in the gaming area.
Player Information Standards are part of a range of initiatives to promote responsible gambling in Victoria and must be displayed at the entrance to, and within, each gaming area in a prescribed way.