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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Monitoring service
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  • Public lotteries
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  • About Keno
  • Understand your permit
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Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Temporary or major event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • BYO
  • Winery, Brewery or Distillery
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  • Apply for a new licence
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  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Understand your liquor licence
  • Manage my licence
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Free water for patrons

Licensed venues that supply alcohol for consumption on-site are required to provide free drinking water.

Due to current restrictions in place for licensed premises, self-serve free drinking water stations should be removed from public use. Free drinking water must still be made available via table service in accordance with the coronavirus restriction guidelines.

Penalties can apply for licensees who fail to provide free drinking water for patrons.

More information and helpful tips about food and drink facilities for venues reopening is available on the DHHS website, see: Reopening of cafes, restaurants and other food and drink facilities FAQs

For more coronavirus information for licensees, see: Coronavirus (COVID-19) information for licensees

The responsibility is on the licensee to ensure adequate facilities are provided. Substantial fines may apply for non-compliance.

Exemptions

Licensees may apply to us for an exemption to their mandatory requirement to provide free water.

We have discretion over which applications are approved, and determine each application on its own merits. However, under the Liquor Control Reform Act 1998, we must consider:

  • the risk of harm arising from the misuse and abuse of liquor supplied under the licence, and
  • the extent of the burden imposed on the licensee by the requirement to supply free drinking water.

For example, an exemption may be granted where the licensee doesn’t have access to mains water and the lack of free drinking water won’t lead to alcohol-related harm.

If you wish to apply for an exemption, you can download the Exemption from the requirement to provide free drinking water at licensed premises (PDF, 124.48 KB)

Signage

A poster is available for licensees to download that advises patrons that the venue provides free water. Download the Free water available poster  (PDF, 709.05 KB)to display in your venue. 

See the optional signage for licensed premises on the Print my liquor signage page for more information.

Page last modified 
6 August 2020