A gaming industry employee’s licence is valid for 10 years from the date of issue, unless it is has been cancelled or surrendered. The expiry date is printed on the front of your licence.
Your employer will want to see your licence before you commence work in a gaming venue. Gaming venue operators have access to an online service that allows them to check if your licence is current.
Approximately two months before your licence is due to expire, the VCGLR will send you a notification that explains the process for renewing your licence.
If you do not receive this notification, it may be because you have not notified the VCGLR of your change of address. Contact us to update your details.
You can renew your existing gaming industry employee's licence by completing the online application form.
If you do not apply to renew your licence before it expires, you won't be able to renew that licence and won't be able to perform the duties of a gaming industry employee.
If you still require a licence to perform the duties of a gaming industry employee, you'll need to make a new application as if you were applying for the first time.
The time required to assess your application and issue a licence varies with each application. Ideally, if there is no follow up required, the licence may be issued within two to three weeks.
However, your application could be delayed if you do not provide sufficient information or the VCGLR requires further investigation. In this situation, VCGLR staff wont be able to guarantee when your licence will be issued. If there's follow up required, you'll receive a letter with details and what action is required.
You'll be advised in writing of the VCGLR's decision on your application as soon as it occurs.
Provided your application to renew your licence was submitted before your licence expired, you may continue to work as a gaming industry employee until the new licence is issued.
For more information, see Gaming industry employee FAQs.
Renew your gaming industry employee's licence quickly and easily via the online form.