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We are the new, independent regulator of Victoria’s gambling industry. We have stronger powers and a sharper purpose to ensure integrity, safety and fairness for all.
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The VGCCC regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
 
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Self-Exclusion Program

It is a condition of a venue operator's licence that the venue operator conducts a Self-Exclusion Program.

The Self-Exclusion Program must detail a process in how persons may voluntarily exclude themselves from the gaming machine area of a venue and the procedure that will be adopted by the venue in circumstances where an excluded person is detected.

Importantly, the Self-Exclusion Program must comply with the Ministerial Direction issued in relation to the standards and requirements that must be met by a Self-Exclusion Program conducted by or at the request of a venue operator.

As outlined in the Ministerial Direction (PDF, 296.63 KB), venue operators may conduct their own Self-Exclusion Program, or request another person to conduct a Self-Exclusion Program on their behalf.

Note that the Australian Hotels Association (AHA) and Clubs Victoria (CV) currently conducts Self-Exclusion Programs on behalf of all venue operators. Copies of these Self-Exclusion Programs are available below:

Self-exclusion name Self-exclusion number Date effective
Australian Hotels Association (PDF, 79.56 KB)  1 - View list of venues that have adopted 31 March 2009
Clubs Victoria (PDF, 57.89 KB)  2 - View list of venues that have adopted 25 May 2010

View list of venues that have adopted self-exclusion programs 1 and 2.

If you are a venue operator and you have requested for another person (such as AHA or CV) to conduct a Self-Exclusion Program on your behalf, you must notify the VGCCC.

Please refer to the Statement of Adoption for gaming industry page for further information.

If you wish to conduct your own Self-Exclusion Program, you must provide a copy of your Self-Exclusion Program to the VGCCC by email: [email protected].

Venue operators who amend their Self-Exclusion Programs must also provide a copy of the amended Self-Exclusion Program to the VGCCC.

Read about your obligations as a gaming venue operator