This page contains transcripts for frequently asked questions videos:
Where do we regulate?
We regulate gambling at gaming and liquor venues, including minor gaming venues, TABs for example, sporting events and music festivals.
We certainly spend a lot of time of the Spring Racing Carnival horse racing events, in fact I think a lot of us are down country way this week we've horse racing in the news.
I mentioned minor gaming, we also attend raffle draws and trade promotions, and other events such as fates, functions, particularly if they include alcohol.
Some of the common breaches that we find in compliance and they are more along your administrative side, often the requirements relating to maintaining RSA registers and having training up-to-date and just having access to the certificates of staff they may have done training but we don't see evidence of it.
Some of the common breaches that we find - you can see there to that I'll just talk about that second point - which is supplying liquor not in accordance with your licence or BYO permit. That is typically the conditions on your liquor licence that are not adhered to, so that something is stipulated there, for example, your trading hours, you might have requirements for having security at your venue.
Anything that your licence stipulates is also a common breach for us and the unavailability of the licence plan that Gaby talked about before, it's not found or it might be in your venue, the law states has two paragraphs on that. The first paragraph is that you're authorized plan must be retained on your licensed premises and secondly, must be produced upon request an authorised officer.
If we do encounter non-compliance, our initial approach, if appropriate, is information and education and our aim always is to help and assist licensees to be compliant to correct any breaches.
We also issue letters that outline breaches identified or a warning letter and for the more serious matters, particularly if there's a pattern of non-compliance
or breaches of a serious nature we have the capacity to issue fines, penalty infringement notices.
And then as you can see as we get more and more serious we have the capacity to prosecute or to refer licensees to the Commission for review.
If you'd like to make a permanent change to your liquor licence, a variation application is required, you may want to increase your licensed trading hours or your area or your capacities, in these circumstances you'd need to apply for a variation application with the Commission.
You also need to do this if you'd like to vary the category of licence that you hold.
So the same way as you apply for a variation application you can apply for a variation of category also online, you can download your application kits and then submit to us by email or post. Some reasons you might wish to consider changing your category would be so that your licence is specific to your business.
For example, you may have an on-premises licence, but really you trade like a restaurant and you're serving food at all times, this is the circumstance where you may wish to actually apply for a variation of category, so that your licence type is specific to your business.
On that note, please be mindful if you do wish to make an application to vary your category that you have the correct permission from the council and that you've obtained that before coming to the VCGLR, so you've got that planning permission with your application.
If you're thinking of conducting raffles, some information is that a raffle permit is required if your total prize pool exceeds $5,000. It is also required if the prize pool is less than $5,000, but the raffle runs for three months or more.
When you conduct the raffle, please ensure that the first ticket drawn, wins the first prize and that this prize is also the prize with the greatest value.
Reverse raffles are illegal, and these occur when the last ticket drawn wins the first prize.
With regards to minor gaming, it is important to understand that organisations who wish to do fundraising events raffles, bingo sessions and even lucky envelopes, must be declared.
An organisation must apply to the VCGLR to be declared and our website has the current listing of those that are.
Here on the screen, I've got some that are currently on there for the Whitehorse area. You can have a look at those.
It's free to be declared.