Gaming venues cannot provide, or allow someone to provide, access to automatic teller machines (ATMs) in approved venues.
The ban applies to any cash access device that does not require the customer to interact with venue staff; before any decision to withdraw cash is made by the customer.
This was implemented in response to new cash dispensing machines designed to get around the ban on ATMs in gaming venues. The ban plays an important part in minimising gambling-related harm.
The ban still allows cash withdrawal of $200 per transaction to be made at gaming venues where there is face-to-face interaction with staff, as occurs through traditional EFTPOS facilities.
These measures provide patrons an opportunity to take a break from gaming before accessing cash from an ATM or similar cash facility.
Cash advances are not allowed to be made from a credit account.
From 19 September 2018, a maximum withdrawal limit of $500 on EFTPOS facilities in a 24-hour period will come into effect. This will balance the need to limit access to cash in gaming venues to reduce harm associated with problem gambling while not significantly affecting recreational and non-gamblers. Applying the limit to a 24 hour period and not a day means a person cannot withdraw $500 just before the end of the day and another $500 as soon as the next day begins. The maximum of $200 per withdrawal will still apply.
This change is part of a number of legislative amendments coming into effect in 2018 which impact venue operators. Further information on these changes is available on the Changes to the Gambling Regulation Act 2003 for venue operators page.
The Productivity Commission’s 2010 Report into Gambling found that face-to-face interaction when making a withdrawal is less risky as it can deter problem gamblers from withdrawing large sums of money.