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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
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The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
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The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
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What best describes your situation in the Victorian liquor industry?
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  • Gambling
  • Gaming industry employee
  • Education and training
  • Responsible Service of Gaming (RSG)
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Responsible Service of Gaming (RSG)

Other related content
GamingResponsible Service of Gambling

All gaming venue employees working in gaming machine areas while open to the public must complete an approved Responsible Service of Gaming (RSG) training course.

What do I need to do to receive my RSG certificate?

Training is administered through the Office of Liquor, Gaming and Racing and available online via the Department of Justice and Regulation website.

The RSG training requirements are prescribed by the Gambling Amendment (Training Requirements) Regulations 2016 (PDF, 81.95 KB).

NB: previously, training was arranged via the Victorian Commission for Gambling and Liquor Regulation. This changed as at 1 January 2017.

Page last modified 
30 May 2017
Highlights
Changes to RSG commenced on 1 January 2017.
Related links 
Gaming industry employee frequently asked questions (FAQs)
Gaming venue operator frequently asked questions (FAQs)
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