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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Monitoring service
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  • Education and training
  • Public holiday trading
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  • Bookmaker employee application
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  • Trade promotion lotteries
  • Public lotteries
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  • About Keno
  • Understand your permit
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Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Temporary or major event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • BYO
  • Winery, Brewery or Distillery
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Public holiday trading
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  • Understand your liquor licence
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  • Education and training
  • Public holiday trading
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
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  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Banner displaying electronic gaming machines

Self-Exclusion Program

It is a condition of a venue operator’s licence that the venue operator conducts a Self-Exclusion Program.

The Self-Exclusion Program must detail a process in how persons may voluntarily exclude themselves from the gaming machine area of a venue and the procedure that will be adopted by the venue in circumstances where an excluded person is detected.

Importantly, the Self-Exclusion Program must comply with the Ministerial Direction issued in relation to the standards and requirements that must be met by a Self-Exclusion Program conducted by or at the request of a venue operator.

As outlined in the Ministerial Direction (PDF, 296.63 KB), venue operator’s may conduct their own Self-Exclusion Program, or request another person to conduct a Self-Exclusion Program on their behalf.

Note that the Australian Hotels Association (AHA) and Clubs Victoria (CV) currently conducts Self-Exclusion Programs on behalf of all venue operators. Copies of these Self-Exclusion Programs are available below:

Self-exclusion name Self-exclusion number Date effective
Australian Hotels Association (PDF, 79.56 KB)  1 - View list of venues that have adopted 31 March 2009
Clubs Victoria (PDF, 57.89 KB)  2 - View list of venues that have adopted 25 May 2010

View list of venues that have adopted self-exclusion programs 1 and 2.

If you are a venue operator and you have requested for another person (such as AHA or CV) to conduct a Self-Exclusion Program on your behalf, you must notify the VCGLR.

Please refer to the Statement of Adoption for gaming industry page for further information.

If you wish to conduct your own Self-Exclusion Program, you must provide a copy of your Self-Exclusion Program to the VCGLR by email: contact@vcglr.vic.gov.au.

Venue operators who amend their Self-Exclusion Programs must also provide a copy of the amended Self-Exclusion Program to the VCGLR.

Read about your obligations as a gaming venue operator

Page last modified 
27 November 2018