IMPORTANT NOTICE: Stage 3 restrictions are currently still in place. For more information, see:COVID-19 information for licensees
Gaming industry employee’s licences are valid for 10 years, unless they have been cancelled or surrendered. The expiry date is printed on the front of your licence.
Your employer will want to see your licence before you commence work in a gaming venue. Gaming venue operators have access to an online service to check if your licence is current.
About two months before your licence is due to expire, the VCGLR will send you a notification that explains the process for renewing.
If you don’t receive this notification, it may be because you haven’t updated your address with the VCGLR. See Update your details for more information.
The time to assess your application and issue a licence varies. If there’s no follow up required, the licence may be issued within two to three weeks.
However, your application could be delayed if you do not provide sufficient information or the VCGLR requires further investigation. In this situation, VCGLR staff won’t be able to guarantee when your licence will be issued. If there's follow up required, you'll receive a letter with details and what is required.
You'll be advised in writing of the VCGLR's decision on your application as soon as it occurs.
Provided your application to renew your licence was submitted before your licence expired, you may continue to work as a gaming industry employee until the new licence is issued.
If your licence expires, you won't be able to renew that licence or perform the duties of a gaming industry employee.
If you still require a licence to perform the duties of a gaming industry employee, you'll need to make a new application as if you were applying for the first time.
Follow the step-by-step guide on how to renew your gaming industry employee licence.
You are required to submit National Police Certificate.
A National Police Certificate lodged with the VCGLR must be the original or a certified copy of the original and no more than three months old.
The VCGLR will accept a National Police Certificate obtained from the Australian Federal Police, Victoria Police or any other provider appearing on the most current Australian Criminal Intelligence Commission's List of Accredited 'Broker' Organisations.
You are required to provide an Australian individual credit report from My Credit File or illion (formally Dun & Bradstreet).
See credit report for more information.
Obtain a digital colour passport-size photo.
Complete all fields of the online application. You will require:
Once you have completed this, you’ll be instructed to:
Yes, you can save your application at any time using the ‘save’ feature in the online application. Applications can be saved for up to 14 days. When you save your application, you’ll be sent a unique link to return to your application.
Yes, the online application is compatible with all internet browsers and may also be used on mobile devices including laptops and tablets.
The online application requires you to upload attachments, so you’ll need to use a scanner or submit the required documentation in it’s not already in a digital format. For example, if you apply for your credit check or individual police check online, you may receive a response emailed to you in a PDF format, which you can upload.
The online application requires you to upload a passport-size photo. Many photo agencies may be able to take a photo of you and provide you with a digital version which you can upload to the application. Please ask your photo agency if this option is available.
For more information, see Gaming industry employee FAQs.
Renew your gaming industry employee's licence quickly and easily via the online form.