IMPORTANT NOTICE: Thank you to everyone who has contacted us during this very challenging time. Please know we are doing our best to respond to you. We will continue to update our website with new information as it comes to hand, see: Coronavirus information for licensees
To work in a liquor or gaming venue, there are certain requirements and training courses you need to complete. This page provides information on these mandatory requirements and courses.
Face-to-face RSA training is mandatory for licensees and staff selling, offering, or serving liquor for general, on-premises, late night and packaged liquor licences. It gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.
You need to complete an RSA refresher course every three years to maintain your training requirements.
If you need to run a refresher and don't know your certificate number, you can search for it online. See find my certificate number.
If you hold an RSA for another state or territory, you may be eligible to have that course recognised in Victoria. Visit the bridging course to check eligibility and request recognition.
Responsible Service of Alcohol and new entrant training are two courses that licensee’s may be required to complete. The courses are one way licensees can fully understand their obligations under Victoria’s liquor licensing laws.
Find out more about completing your New entrant training.
All employees working in gaming machine areas of an approved venue (when open to the public) must have an up-to-date RSG. Training is administered through the Office of Liquor, Gaming and Racing.
Find out more about completing your Responsible Service of Gaming.
You must hold a gaming industry employee licence to perform certain duties and functions under Victoria’s gambling legislation.
Find out the Gaming industry application process and requirements.
