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Each financial year, gaming venue operators (venue operators) are required to pay a supervision charge to recover the costs of regulating the gaming industry in Victoria.
Venue operators will soon receive an invoice for the period 1 July 2019 to 30 June 2020. The invoice is calculated and invoiced in arrears and must be paid to us as a single instalment by 30 June 2021. Once payment is made, we will provide this to the Department of Treasury and Finance.
Venue operators experiencing significant financial hardship and who are unable to pay by 30 June 2021, must email us by 21 June 2021 to request an extension.
Each venue operator’s charge is calculated using the following values:
A supervision charge still applies to venue operators that sold or transferred their gaming machine entitlements during the 2019-20 financial year for the period they were held, and for any electronic gaming machines that operated during this period and are invoiced accordingly.
The breakdown of the overall costs of gaming supervision by activity is available on the Online Services Portal accessible by venue operators.
The 2019-20-unit values were determined by the Treasurer and are available in the Victorian Government Gazette Notice No. S 272 published on Wednesday 9 June 2021.
To ensure you receive your invoice, gaming venue operators should check the online services portal to ensure all contact details are up to date.
Gaming venue operators who require assistance can email our Client Services Team or submit an enquiry via our website.