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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
Gambling
Gambling
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian gambling industry?
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Monitoring service
  • Back
  • Apply for a new licence, permit or registration
  • Understand your gaming licence
  • Manage my gaming licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your licence
  • Manage my licence
  • Education and training
  • Licensee resources
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  • Bookmaker employee application
  • Licensee resources
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  • Trade promotion lotteries
  • Public lotteries
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Licensee resources
  • Back
  • About Keno
  • Understand your permit
  • Licensee resources
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  • Apply for a new licence or permit
  • Understand your permit
  • Manage my licence
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  • Understand your permit
  • Manage my licence
  • Licensee resources
Liquor
Liquor
The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying liquor to ensure the integrity of Victoria's liquor industries and to minimise harm.
Every situation is unique.
What best describes your situation in the Victorian liquor industry?
  • Restaurant / Cafe
  • Bar / Night club
  • Live music venue
  • Temporary or major event
  • Bottleshop
  • Sexually explicit entertainment venue
  • Liquor Accord Member
  • Liquor Wholesaler
  • Sporting and community club
  • Pub
  • BYO
  • Winery or Brewery
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Understand your liquor licence
  • Manage my licence
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Licensee resources
  • Forums and accords
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  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Public holiday trading
  • Forums and accords
  • Back
  • Apply for a new licence
  • Understand your liquor licence
  • Manage my licence
  • Education and training
  • Public holiday trading
  • Licensee resources
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Banner displaying electronic gaming machines

Things to consider before applying

Before applying for a gaming industry employee licence, there a few things you need to consider.

Who needs a gaming industry licence

Employees must hold a gaming industry employee licence if they are employed by, or working for a venue operator, the monitoring licensee, or a gaming machine services provider to:

In a gaming venue

  • perform any task that requires access to the logic area* of a gaming machine at the venue
  • possess, or issue to other persons holding a gaming industry employee's licence, keys that unlock the logic area of a gaming machine at the gaming venue
  • perform any task that requires access to a prescribed restricted monitoring component at the gaming venue, i.e. access a Jackpot Interface Board or a Slot Machine Interface Board
  • supervising any person carrying out any of the duties referred to above.

*The logic area is a secondary secure area within a gaming machine that contains the logic board associated with the gaming machines operations. An unlicensed employee may access the internal features of a gaming machine (i.e. open the gaming machine), however secondary access to the logic area must only be performed by a licensed employee. 

In a bingo centre

To perform as a sole employee, any of the functions in relation to the operation or administration of a bingo game, including:

  • selling bingo tickets
  • writing up running sheets
  • checking back numbers on bingo tickets
  • paying prizes.
  • to supervise the above.

As a gaming machine services provider

  • service, repair and maintain gaming equipment or monitoring equipment
  • install, service, repair and maintain player account equipment, or part of a pre-commitment system, on or in a gaming machine
  • install gaming equipment at the premises of an approved venue
  • connect gaming equipment to an electronic monitoring system at the premises of the monitoring licensee or an approved venue
  • supervise persons carrying out any of the above duties.

As a person listed on the Roll of Manufacturers, Suppliers and Testers 

  • test gaming equipment, monitoring equipment, games or a pre-commitment system for the purposes of the issue of certificates
  • service, repair and maintain instruments, contrivances, hardware, software or equipment in connection with a totalisator or approved betting competition and to test them for the purposes of the issue of certificates
  • service, repair and maintain interactive gaming equipment and to test that equipment for the purposes of the issue of certificates
  • test gaming equipment at Crown Casino for the purposes of the issue of certificates.

Employees who do not perform the above functions don’t need a gaming industry employee licence.

False or misleading information

It is an offence under the Gambling Regulation Act 2003 (the Act) to give information that is false or misleading. If you give false or misleading information, your application may be refused and/or you may be prosecuted and fined up to 60 penalty units (see Fees, fines and penalties to confirm the current value of a penalty unit). Note: A licence that is improperly obtained by giving false or misleading information may be cancelled.

Publication of disciplinary action

As a licence holder, you may be subject to disciplinary action being taken by the VCGLR. If the VCGLR does take disciplinary action against you, its decision, including your full name, may be published on the VCGLR website and in the VCGLR Annual Report.

Confidentiality provisions and privacy policy

Information provided in your application must not be disclosed by the VCGLR or its staff to someone else, except for the purposes stated in Division 6 of Chapter 10 of the Act. 

The VCGLR is committed to responsible and fair handling of personal information consistent with the Privacy and Data Protection Act 2014 and its obligations under the Act. See our Privacy policy.

Page last modified 
26 July 2018