IMPORTANT NOTICE: Thank you to everyone who has contacted us during this very challenging time. Please know we are doing our best to respond to you. We will continue to update our website with new information as it comes to hand, see: Coronavirus information for licensees
Ticket-In Ticket-Out (TITO) technology enables patrons to collect credits from a gaming machine via a barcoded ticket that can be exchanged for cash or used in another gaming machine to continue play.
Information about the process for gaming machine applications, including how to make a submission on an application.
Supervision charges for the 2017-18 financial year are now due for gaming venue operators. Penalties apply for late payment.
Gaming venue operators are urged to double check their permitted trading hours ahead of Good Friday and Anzac Day next month.
Premises that advertise wagering or betting services are reminded that such advertising is prohibited in certain circumstances.
Section 3.5.35 of the Gambling Regulation Act 2003 prohibits the display of gaming machine related signs. This page outlines the requirements.
These guidelines have been produced to assist venue operators with the Self-Exclusion Program.
Venue operators are required to independently record soft meter data on a daily basis in order to comply with the ‘Accounting and auditing venue requirements’ approved by the VCGLR.
This page sets out what is required when a gaming venue operator wishes to change the layout of their gaming machine area (GMA). This is often referred to in the gaming industry as the “area within the green line”.
Changes are now in effect impacting how patrons can access cash in gaming venues.
