Technical standards for gambling industry

Commission Standards for electronic gaming machine types and games

The Commission Standards include the national standards and the Victorian appendix.

To view the current Australian/New Zealand Gaming Machine National Standards, see: 
Australian/New Zealand Gaming Machine National Standard 2016

To view the previous version of the Australian/New Zealand Gaming Machine National Standards, see:
Australian/New Zealand Gaming Machine National Standards 2008

The Victorian appendix has recently been updated to remove the requirement for hotels and clubs to have hard meters on their electronic gaming machines from June 2021, see:
Electronic gaming machines no longer required to have hard meters  

To view the current Victorian Appendix, see:

• Victorian Appendix 2020 
• Victorian Appendix 2020 (word)

To view the previous version of the Victorian appendix, see:
Victorian Appendix 2017

Monitoring system standards

A standard for the monitoring system, the Victorian Central Monitoring and Control System Requirements is published and available for download in accordance with section 10.1.5A (2)(a) of the Gambling Regulation Act 2003.

Cashless Gaming Systems: Ticket-in Ticket-out and Card Based Cashless Gaming

The Victorian Commission for Gambling and Liquor Regulation has made the following technical standard for cashless gaming systems in Victoria, pursuant to section 10.1.5B of the Gambling Regulation Act 2003.
Ticket-In Ticket-Out (TITO and Card Based Cashless (CBC) Gaming in Gaming Venues Technical Standards Version 1.0.

Note:  There is a typographical error in the above mentioned standards in section 10.3 and table 12.1. Note that the cut-off date for unclaimed winnings is 1 March each year, not 31 March each year. The 1 March cut-off date is consistent with section 3.6.13 of the Gambling Regulation Act 2003.

Changes to the Gambling Regulation Act 2003

On 20 December 2017 certain changes to the Gambling Regulation Act 2003 came into effect relating to the payment of credits from electronic gaming machines.  

In particular:

• If a person has $2000 and above worth of accumulated credits on a gaming machine, venue operators must pay out these credits by cheque (this was previously required for credits of $1000 or more) or by Electronic Funds Transfer (EFT);
• If accumulated credits on a gaming machine are less than $2000, that amount may be paid out via any payment method (including cash), unless the person requests that the accumulated credits be paid out via cheque or EFT;
• any payment of $2,000 or more made via an EFT must be transferred in a way that means they are not available to the person for at least 24 hours after the transfer; and
• if that is not possible, the payment of accumulated credits $2000 and above must be made via cheque.

Casino operator requirements

In addition to the Commission's standards for electronic gaming machine types and games, the following documents provide information about the technical requirements for electronic gaming machines and electronic monitoring systems in the Melbourne casino:

• Casino operator requirements
• Appendix A - random number generators
• Appendix B - game fairness objectives 
• Appendix C - information and equipment.

Victorian lottery system requirements

The Commission has made the Victorian Lottery System Requirements document as a standard under section 10.1.5A of the Gambling Regulation Act 2003, effective from July 2018. This standard will be used to assess and test proposed changes to the lottery system.

Prior to this time, the lottery system was required to comply with the Lottery System Document.

Standards for Keno systems in Victoria

The Keno technical standard is to be used by an Accredited Testing Facility to evaluate the Keno system for approval.

Standards for wagering and betting systems in Victoria

The wagering and betting system requirements is to be used by an Accredited Testing Facility to evaluate the wagering and betting system for approval.

Pre-commitment system standards

A standard for the pre-commitment system, the Victorian Pre-commitment System Requirements is published and available for download in accordance with section 10.1.5A (2)(a) of the Gambling Regulation Act 2003.

Player Account Equipment

The Player Account Equipment technical standard sets out the requirements for player account equipment that must be installed prior to 1 December 2015 for statewide pre-commitment.