Please visit Liquor Control Victoria’s website for liquor licensing, compliance, and regulatory information.
As an independent regulator, our internal governance helps us make good, consistent decisions and deliver on what we promise. We model the integrity that we expect of the gambling industry.
We set clear expectations of the industry, and encourage high compliance with the law.
In making decisions, we assess the level of risk posed to the community. This may mean that we schedule inspections at high-risk times, or closely monitor certain activities or venues.
We make independent decisions and choose proportionate enforcement sanctions that target individual offenders to change their behaviour and secure compliance with gambling laws for the protection of the community
While we are independent, we collaborate with our regulatory partners, the gambling industry and the community to achieve positive outcomes for the Victorian community.
Our Service Charter outlines the standards of service you can expect from us.
We conduct ourselves in a transparent, accountable and responsible way.
We have many frameworks, guidelines and policies to support this.
All our staff, including Commissioners, employees and contractors, are bound by the Victorian Public Sector Code of Conduct.
Our Integrity Framework provides an integrated governance approach to protect our integrity and expose and prevent misconduct, corruption, fraud and theft by implementing best practice controls.
Our Corporate Governance Framework provides sound basis for decision making, defines mechanisms for our accountability.
The Disclosure of Interest Guidelines (Commissioners) details how Commissioners avoid actual, potential and perceived conflicts of interest.
For staff, our Conflict of Interest Guidelines outlines how we declare and manage actual and potential conflict of interest.
Our Gifts, Benefits and Hospitality Policy sets out our approach on providing, accepting, approving, declaring and recording gifts, benefits and hospitality. Our Gifts, Benefits and Hospitality Register records any offers of declared gifts, hospitality or benefits offered to VGCCC staff, executives or commissioners. The register contains details about the treatment of the gifts, benefits or hospitality, i.e. whether they were declined, kept, sold or disposed of.
If you believe our staff have engaged in corrupt conduct, please make the disclosure to the Independent Broad-based Anti-corruption Commission (IBAC) directly.